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jlockhar / GLASS-AI

Machine learning tool for analysis of lung adenocarcinoma tumors
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Mac installer can't be opened or is damaged #10

Closed jlockhar closed 4 months ago

jlockhar commented 4 months ago

When I try to run the Mac installer (both the Intel and Silicon versions) after downloading from the Box folder, I get an error that says the installer is damaged and can't be opened.

image

This issue does not occur when I compile the software on the same computer or when I get the installer from a connected network drive.

jlockhar commented 4 months ago

The installer files are not damaged. This can be verified by running a checksum on the contents of the compressed app (GLASS-AI_....app.zip) via the Terminal using md5 <path/to/GLASS-AI_intaller.app.zip.

File Name MD5 Checksum
GLASS-AI_v2.0.0_MAC_SILICON.app.zip 82a85cb81e916aff45563396b202b64e

This occurs because the file has been flagged as 'quarantined' by MacOS when it was downloaded. Security settings that prevent installing software from third-party developers may prevent you from running such files. To remove the quarantine attribute you can run xattr -c <path/to/GLASS-AI_installer.app> in Terminal. You should be able to run the app afterwards.

jlockhar commented 4 months ago

If the above approach does not work for you please, open a new issue.