Firstly, regarding the heat test, we believe there might have been a misunderstanding about the etching process. Our product is designed to withstand high temperatures without data loss, provided that the etching cuts into the metal rather than merely marking the surface. It’s hard to say but it appears from your review that the etching might have been more of a surface-level scratch type marking, which could explain the legibility issues post-heat application. A deeper etch into the metal would prevent such issues and ensure data integrity even under extreme conditions. We do recommend to our customers that stamping or engraving with an electric engraving tool are highly suggested.
Regarding the corrosion test, we noticed that despite no further data loss from the heat test, which aligns with our product's intended resilience, the grade assigned was a C. Based on your grading system, as mentioned on your Stress Test Methodology page, https://jlopp.github.io/metal-bitcoin-storage-reviews/how, products that exhibit no data loss should receive an A grade. We believe our product's performance in this test might warrant a re-evaluation based on this criterion.
We conducted tests nearly exactly like yours during our product design phase and our results showed zero data loss across the board.
Furthermore, it's worth mentioning that our product was the pioneering stamped plate seed storage system, introduced to the market in 2018. This innovation marked the beginning of a new era in crypto seed storage solutions. To the best of our knowledge, our product remains the only option available today that utilizes titanium, offering unparalleled durability and security. This distinction underscores our commitment to providing the highest quality and most innovative solutions in the realm of cryptocurrency security.
We genuinely appreciate your thorough testing and feedback, as it helps us ensure our product meets the highest standards. To this end, we would like to offer you some sample products for re-testing. We kindly ask that during this re-test, the plates are engraved in a manner that leaves a mark into the metal, ensuring no data loss across various tests.
We believe in the quality of our product and hope this re-testing can provide a more accurate representation of its capabilities. Please let us know if you're open to this suggestion, and we can arrange for the samples to be sent to you at your earliest convenience.
Thank you for your time and consideration. We look forward to potentially working together to reassess our product's performance.
Best regards,
DJ Vegh
Product Design/Engineering
ColdTi
www.coldti.com
Dear Mr. Lopp,
I hope this message finds you well. I have read your review of our product on https://jlopp.github.io/metal-bitcoin-storage-reviews/reviews/coldti/ and wanted to reach out to address a couple of points you raised, specifically regarding the heat test and the corrosion test.
Firstly, regarding the heat test, we believe there might have been a misunderstanding about the etching process. Our product is designed to withstand high temperatures without data loss, provided that the etching cuts into the metal rather than merely marking the surface. It’s hard to say but it appears from your review that the etching might have been more of a surface-level scratch type marking, which could explain the legibility issues post-heat application. A deeper etch into the metal would prevent such issues and ensure data integrity even under extreme conditions. We do recommend to our customers that stamping or engraving with an electric engraving tool are highly suggested.
Regarding the corrosion test, we noticed that despite no further data loss from the heat test, which aligns with our product's intended resilience, the grade assigned was a C. Based on your grading system, as mentioned on your Stress Test Methodology page, https://jlopp.github.io/metal-bitcoin-storage-reviews/how, products that exhibit no data loss should receive an A grade. We believe our product's performance in this test might warrant a re-evaluation based on this criterion.
We conducted tests nearly exactly like yours during our product design phase and our results showed zero data loss across the board.
Furthermore, it's worth mentioning that our product was the pioneering stamped plate seed storage system, introduced to the market in 2018. This innovation marked the beginning of a new era in crypto seed storage solutions. To the best of our knowledge, our product remains the only option available today that utilizes titanium, offering unparalleled durability and security. This distinction underscores our commitment to providing the highest quality and most innovative solutions in the realm of cryptocurrency security.
We genuinely appreciate your thorough testing and feedback, as it helps us ensure our product meets the highest standards. To this end, we would like to offer you some sample products for re-testing. We kindly ask that during this re-test, the plates are engraved in a manner that leaves a mark into the metal, ensuring no data loss across various tests.
We believe in the quality of our product and hope this re-testing can provide a more accurate representation of its capabilities. Please let us know if you're open to this suggestion, and we can arrange for the samples to be sent to you at your earliest convenience.
Thank you for your time and consideration. We look forward to potentially working together to reassess our product's performance.
Best regards,
DJ Vegh Product Design/Engineering ColdTi www.coldti.com