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ATI Mobility Radeon HD 3400 Series Missing Temperature #67

Closed GoogleCodeExporter closed 9 years ago

GoogleCodeExporter commented 9 years ago 
Version: 0.1.35.0 beta
Windows 7 64bit with 4gb ram. 
ATI Mobility Radeon HD 3400 Series is missing the temperature.

Original issue reported on code.google.com by rep...@gmail.com on 3 Jun 2010 at 1:43

Attachments:

GoogleCodeExporter commented 9 years ago 
Can you test with the attached version once more and post a new
OpenHardwareMonitor.Report.txt?

Is the temperature displayed in the ATI Catalyst Control Center (the official 
GUI for
the graphics driver) in the OverDrive Section?

Which version of the ATI Catalyst graphics driver do you use?

Original comment by moel.mich on 3 Jun 2010 at 11:25

Attachments:

GoogleCodeExporter commented 9 years ago 
Using ATI Catalyst ver 2009.0813.2131.36817
It does not seem to show temperature in the information center partly because I
believe its the catalyst center for laptops (less features). Also the layout is 
so
horrible in the catalyst control center its hard to find anything.

I did try hwmonitor and it displays the current temp, ati tray tools would not
display the temp. Don't know if this helps any.
Hope so I love this app.

Original comment by rep...@gmail.com on 4 Jun 2010 at 3:48

Attachments:

GoogleCodeExporter commented 9 years ago 
Thank you for the report. The function that should return the temperature from 
the
GPU driver, returns only an error code of "-100". And in the documentation an 
error
code of "-100" does not exist. Very strange.

I have fixed another small detail that might cause the problem. So it would be 
great
if you could test the attached version and post a report of it once more.

Also a report of the CPUID HWMonitor might help (File / Save monitoring data).

Original comment by moel.mich on 4 Jun 2010 at 7:09

Attachments:

GoogleCodeExporter commented 9 years ago 
Ran openhardwaremonitor-v0.1.36.1-alpha. It still displays the same issue.
Also included hwmonitor monitoring data as per request.
Thank you
Michael

Original comment by rep...@gmail.com on 4 Jun 2010 at 1:39

Attachments:

GoogleCodeExporter commented 9 years ago 
I think the error code -100 is a general error code, when something inside the 
driver
api goes wrong.

I think CPUID HWMonitor uses either an older (undocumented as far as I know) 
driver
API or it requests the data directly from the graphics driver. But both 
approaches
seem difficult (and a lot of work), besides they are likely to break in the 
future.

Have you tried installing the lastest Catalyst driver (with the latest Catalyst
Control Center) to see if things work with that (either you can see the 
temperature
in CCC under Graphics / ATI Overdrive or in the Open Hardware Monitor).

Original comment by moel.mich on 5 Jun 2010 at 12:22

GoogleCodeExporter commented 9 years ago 
This problem occurs only on the Mobility version of the HD3400. The following 
HD3400 has a temperature reading:

+-+ ATI Radeon HD 3400 Series (/atigpu/0)
|   +- Voltage[0] : 1.1 : 1.1 : 1.1 : GPU Core
|   +- Clock[0] : 600 : 600 : 600 : GPU Core
|   +- Clock[1] : 400 : 400 : 400 : GPU Memory
|   +- Temperature[0] : 82.00001 : 77 : 82.00001 : GPU Core
|   +- Load[0] : 0 : 0 : 0 : GPU Core

...

AMD Display Library

Status: OK

Number of adapters: 2

AdapterIndex: 0
isActive: 1
AdapterName: ATI Radeon HD 3400 Series 
UDID: PCI_VEN_1002&DEV_95C5&SUBSYS_E530174B&REV_00_4&3507CE22&0&0008A
Present: 1
VendorID: 1002
BusNumber: 1
DeviceNumber: 0
FunctionNumber: 0
AdapterID: 0x8659E2E0

AdapterIndex: 1
isActive: 1
AdapterName: ATI Radeon HD 3400 Series 
UDID: PCI_VEN_1002&DEV_95C5&SUBSYS_E530174B&REV_00_4&3507CE22&0&0008&02A
Present: 1
VendorID: 1002
BusNumber: 1
DeviceNumber: 0
FunctionNumber: 0
AdapterID: 0x8659E2E0

The problem of the missing temperature reading has been reported for the ATI 
Mobility Radeon HD 3670 as well.

Original comment by moel.mich on 14 Jul 2010 at 6:47

GoogleCodeExporter commented 9 years ago 
I have created a new version 0.1.37.2 alpha which adds all adapters listed by 
ADL. I don't have big hopes that this solves the problem. But it would be great 
if you still could test if the temperature sensor does not just show up on the 
second graphics card (which is essentially the same).

http://openhardwaremonitor.org/openhardwaremonitor-v0.1.37.2-alpha.zip

And post a report, please. :)

Original comment by moel.mich on 14 Jul 2010 at 3:10

GoogleCodeExporter commented 9 years ago

Original comment by moel.mich on 12 Jul 2012 at 9:18