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jneilliii / OctoPrint-BedLevelVisualizer

MIT License
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ipad 12.9 ios 14.0.1 Webgl is not supported #311

Closed ingo916 closed 3 years ago

ingo916 commented 3 years ago

ipad 12.9 ios 14.0.1 error Webgl is not supported by your browser - visit http://get.webgl.org for more info Works fine with my iphone ios 14.0.1

visiting the link says my browser is supported and a rotating cube is displayed.

Debug Log will include this log soon.

Screenshots Image Image-1

Firmware and Version OctoPrint 1.4.2 Python 3.7.3 OctoPi 0.17.0

jneilliii commented 3 years ago

This is probably just a detection issue with the version of plotly js library that is installed with the plugin. I'll have to see if there is a newer version upstream that recognizes your device properly.

jneilliii commented 3 years ago

do you have the temps graph plugin installed or any other plugin that includes graphing features? I just looked and the version of plotly that is included with the plugin should already be patched for iPad 12.9 so not sure if it's a ios version issue or safari version issue possibly.

https://github.com/plotly/plotly.js/issues/4502

ingo916 commented 3 years ago

These are the plugins I have installed BLTouch Backup Scheduler Bed Visualizer GcodeEditor Marlin EEPROM Editor NavBarTemp octolapse Preheat Button Printer Notifications Pushover SpoolManager TP-Link Smartplug Themeify Virtual Printer

Ingo Azarvand 209-207-2243 Licensed FFL Dealer On Oct 13, 2020, 12:13 PM -0700, jneilliii notifications@github.com, wrote:

do you have the temps graph plugin installed or any other plugin that includes graphing features? I just looked and the version of plotly that is included with the plugin should already be patched for iPad 12.9 so not sure if it's a ios version issue or safari version issue possibly. plotly/plotly.js#4502 — You are receiving this because you authored the thread. Reply to this email directly, view it on GitHub, or unsubscribe.

jneilliii commented 3 years ago

Lol, images don't come over in email replies.

ingo916 commented 3 years ago

Lol, images don't come over in email replies.

BLTouch Backup Scheduler Bed Visualizer GcodeEditor Marlin EEPROM Editor NavBarTemp octolapse Preheat Button Printer Notifications Pushover SpoolManager TP-Link Smartplug Themeify Virtual Printer

jneilliii commented 3 years ago

Ah, I might need to check tplink. If you disable that plugin temporarily will this plugin work for you?

ingo916 commented 3 years ago

disabling the TPLink plugin worked! Please let me know if you have a solution that doesn't require disabling the TPLink plugin.

jneilliii commented 3 years ago

I just need to add the latest plotly library to that plugin. I can do that tonight when I get home and provide a link you can use to install a pre-release version to use.

jneilliii commented 3 years ago

I've added the same plotly version to TPLink plugin. Install it by copying/pasting the URL below into plugin manager > Get More > ...from URL and dclick Install.

https://github.com/jneilliii/OctoPrint-TPLinkSmartplug/archive/0.9.25.zip
ingo916 commented 3 years ago

Thanks the updated TPLinkSmartplug update you provided resolved my issue. Its all working great now!!!

ingo916 commented 3 years ago

FYI after installing the 0.9.25.zip i can no longer manage my plug using the plugin. I deleted the plug hoping that i just needed to recreate it and I cannot. tried adding the plug and nothing happens. I uninstalled the plugin and removed all data, reinstalled using the link you provided and still cannot add a plug. I included a video attached.

2020-10-14_12-58-34.zip

jneilliii commented 3 years ago

Sorry about that. I just pushed an update that should fix the adding issue, you can just reinstall using the same URL as before. Should show up as 0.9.25rc2. If it still doesn't work please open an issue on that repository. Thanks.