"incompatible Plugin"

[Herbert-Testmann]

the plug in manager list JogWheelControl as a incompatible plugin on my OctoPrint Installation. what can I do to find the reason?

[jneilliii]

The only limitation of the plugin is you must be running OctoPrint in Python 3.

[Herbert-Testmann]

OctoPrint runs on a RasPi. Is there a command line command to see the version?

[jneilliii]

At the bottom of the page under the file list you should see OctoPrint's and python versions listed.

[Herbert-Testmann]

Phyton 3.9.2 any Ideas ??

[jneilliii]

Strange, I can't think of any reason. The compatibility is set proper on the plugin repo.

[jneilliii]

Are you able to hover over the incompatible indicator to see why, I think it gives description.

[Paderman]

I use OctoPrint with Docker and it works fine 🤷 😇 (Docker and Portainer under Orange Pi Zero2 with Debian "Bookworm" 🫣)

[Herbert-Testmann]

There isn't any mouseover on Webinterface. Is there another way to see the reason?

[Herbert-Testmann]

`pi@octopi:/ $ pip install "https://github.com/jneilliii/OctoPrint-JogWheelControl/archive/master.zip" Looking in indexes: https://pypi.org/simple, https://www.piwheels.org/simple Collecting https://github.com/jneilliii/OctoPrint-JogWheelControl/archive/master.zip Downloading https://github.com/jneilliii/OctoPrint-JogWheelControl/archive/master.zip | 612 kB 1.2 MB/s ERROR: Command errored out with exit status 255: command: /usr/bin/python3 -c 'import sys, setuptools, tokenize; sys.argv[0] = '"'"'/tmp/pip-req-build-68apghbs/setup.py'"'"'; file='"'"'/tmp/pip-req-build-68apghbs/setup.py'"'"';f=getattr(tokenize, '"'"'open'"'"', open)(file);code=f.read().replace('"'"'\r\n'"'"', '"'"'\n'"'"');f.close();exec(compile(code, file, '"'"'exec'"'"'))' egg_info --egg-base /tmp/pip-pip-egg-info-86lzp57z cwd: /tmp/pip-req-build-68apghbs/ Complete output (1 lines): Could not import OctoPrint's setuptools, are you sure you are running that under the same python installation that OctoPrint is installed under?

WARNING: Discarding https://github.com/jneilliii/OctoPrint-JogWheelControl/archive/master.zip. Command errored out with exit status 255: python setup.py egg_info Check the logs for full command output. ERROR: Command errored out with exit status 255: python setup.py egg_info Check the logs for full command output.`

[Herbert-Testmann]

pi@octopi:/ $ python3 -V Python 3.9.2

[jneilliii]

Instead of trying to install into your system python, try going into plugin manager, get more, and copy/paste the URL into the ...from URL field and click install.

[Herbert-Testmann]

If I "and copy/paste the URL into the ...from URL field and click install." nothing happens. No error, no plugin.

[jneilliii]

The version of python you mentioned earlier having may not be the one that OctoPrint is running under. Can you please share a screenshot of what you have underneath your file list, like this?

[Herbert-Testmann]

[jneilliii]

Maybe because of your dirty OctoPrint version it's getting flagged as incompatible. At this stage I can only say it's something to do with your instance and not reproducible as an issue and others are using it fine so not sure how I'll be able to help. The only thing I can suggest at this point is creating a backup, download backup, reflash OctoPi on the SD card, restore backup and then try installing.