Cannot connect to plug

[mnunez021]

I just received my plug. it connects to the app, and google home without an issue, but not Octoprint. I can ping it from Octoprint and I added a route because it is on a different network but the same router. Here are my logs

[2022-01-12 19:51:10,759] DEBUG: IP 10.0.3.198 is valid. [2022-01-12 19:51:10,760] DEBUG: Sending command {'system': {'set_relay_state': {'state': 0}}} to 10.0.3.198 [2022-01-12 19:51:13,852] DEBUG: Could not connect to 10.0.3.198. [2022-01-12 19:51:13,853] DEBUG: None [2022-01-12 19:51:41,518] DEBUG: resetting idle timer due to ClientOpened event. [2022-01-12 19:51:41,930] DEBUG: abortTimeout: 30 [2022-01-12 19:51:41,949] DEBUG: powerOffWhenIdle: True [2022-01-12 19:51:41,984] DEBUG: idleTimeout: 30 [2022-01-12 19:51:42,003] DEBUG: idleIgnoreCommands: M105 [2022-01-12 19:51:42,004] DEBUG: idleTimeoutWaitTemp: 50 [2022-01-12 19:51:42,012] DEBUG: powering on due to startup. [2022-01-12 19:52:21,662] DEBUG: resetting idle timer due to ClientOpened event. [2022-01-12 19:52:24,831] DEBUG: ImmutableMultiDict([('checkStatus', '10.0.3.198')]) [2022-01-12 19:52:24,832] DEBUG: Checking status of 10.0.3.198. [2022-01-12 19:52:24,832] DEBUG: {'system': {'get_sysinfo': {}}} [2022-01-12 19:52:24,833] DEBUG: IP 10.0.3.198 is valid. [2022-01-12 19:52:24,834] DEBUG: Sending command {'system': {'get_sysinfo': {}}} to 10.0.3.198 [2022-01-12 19:52:27,832] DEBUG: Could not connect to 10.0.3.198. [2022-01-12 19:52:27,832] DEBUG: [2022-01-12 19:52:27,833] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}} [2022-01-12 19:54:12,598] DEBUG: resetting idle timer due to ClientOpened event. [2022-01-12 19:54:13,583] DEBUG: ImmutableMultiDict([('checkStatus', '10.0.3.198')]) [2022-01-12 19:54:13,583] DEBUG: Checking status of 10.0.3.198. [2022-01-12 19:54:13,583] DEBUG: {'system': {'get_sysinfo': {}}} [2022-01-12 19:54:13,584] DEBUG: IP 10.0.3.198 is valid. [2022-01-12 19:54:13,584] DEBUG: Sending command {'system': {'get_sysinfo': {}}} to 10.0.3.198 [2022-01-12 19:54:16,581] DEBUG: Could not connect to 10.0.3.198. [2022-01-12 19:54:16,582] DEBUG: [2022-01-12 19:54:16,583] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}} [2022-01-12 19:54:18,917] DEBUG: ImmutableMultiDict([('checkStatus', '10.0.3.198')]) [2022-01-12 19:54:18,918] DEBUG: Checking status of 10.0.3.198. [2022-01-12 19:54:18,918] DEBUG: {'system': {'get_sysinfo': {}}} [2022-01-12 19:54:18,919] DEBUG: IP 10.0.3.198 is valid. [2022-01-12 19:54:18,919] DEBUG: Sending command {'system': {'get_sysinfo': {}}} to 10.0.3.198 [2022-01-12 19:54:19,581] DEBUG: Could not connect to 10.0.3.198. [2022-01-12 19:54:19,582] DEBUG: [2022-01-12 19:54:19,582] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}}

[jneilliii]

Since they are on separate networks I assume there is also security ACLs between those networks? If so, you may need to also allow the custom ports used by TPLink (9999). Otherwise, I'm not sure why it would not allow the local connection unless having it in cloud access mode breaks local connectivity. I believe I have read that before. What model plug and firmware version are you running?

[mnunez021]

im running 1.3.3 I just purchased it today. I added a Firewall rule to see if it help but nope. I don't have any restrictions between the subnets so that shouldn't be the issue

[jneilliii]

What model plug?

[mnunez021]

EU TAPO P100

[jneilliii]

Yeah, TAPO devices are not supported by my plugin. You might want to look at the fork https://github.com/Tyfy/OctoPrint-TapoSmartplug for your device.