jneilliii / OctoPrint-TPLinkSmartplug

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[BUG]: Tp link plug won't connect #337

Closed Frankiemagic13 closed 11 months ago

Frankiemagic13 commented 11 months ago

Describe the bug A clear and concise description of what the bug is. The plugin doesn't allow me to trigger on and off the plug To Reproduce Steps to reproduce the behavior: Plugged the plug in and registered the ip address it's a static IP and it won't connect

Expected behavior Trigger the plug through octoprint Screenshots image Desktop (please complete the following information):

jneilliii commented 11 months ago

what type of plug and which version firmware? the plugin sees the IP and sends the command to it for status information and the plug is not allowing the connection or not responding.

Frankiemagic13 commented 11 months ago

what type of plug and which version firmware? the plugin sees the IP and sends the command to it for status information and the plug is not allowing the connection or not responding.

I have a HS105 version 1.5.6 the weird thing is it's worked for a while then out of no where stopped working

Frankiemagic13 commented 11 months ago

what type of plug and which version firmware? the plugin sees the IP and sends the command to it for status information and the plug is not allowing the connection or not responding.

Anything I can test on my end ?

jneilliii commented 11 months ago

The only thing I can think of you can try is to unplug the device from the wall completely and plug it back in. Verify from your router that it did get the same IP address as expected and see if it's any different. I don't have an HS105 on hand to test with, but my HS103 with firmware version 1.0.3 and 1.0.4 are still working as expected. It's possibly you got a firmware update that has now blocked communication. That has happened before for some UK users.

Frankiemagic13 commented 11 months ago

users.

Is there a way to force an older update firmware

jneilliii commented 11 months ago

That I am unsure of.

Frankiemagic13 commented 11 months ago

The only thing I can think of you can try is to unplug the device from the wall completely and plug it back in. Verify from your router that it did get the same IP address as expected and see if it's any different. I don't have an HS105 on hand to test with, but my HS103 with firmware version 1.0.3 and 1.0.4 are still working as expected. It's possibly you got a firmware update that has now blocked communication. That has happened before for some UK users.

Found the new IP address but still no luck here's the log

[2023-10-08 15:18:06,027] DEBUG: [2023-10-08 15:18:06,028] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}} [2023-10-08 15:19:24,658] DEBUG: abortTimeout: 30 [2023-10-08 15:19:24,662] DEBUG: powerOffWhenIdle: True [2023-10-08 15:19:24,667] DEBUG: idleTimeout: 30 [2023-10-08 15:19:24,671] DEBUG: idleIgnoreCommands: M105 [2023-10-08 15:19:24,674] DEBUG: idleTimeoutWaitTemp: 50 [2023-10-08 15:19:51,825] DEBUG: resetting idle timer due to ClientOpened event. [2023-10-08 15:19:57,863] DEBUG: ImmutableMultiDict([('checkStatus', '192.168.7.232')]) [2023-10-08 15:19:57,863] DEBUG: Checking status of 192.168.7.232. [2023-10-08 15:19:57,864] DEBUG: {'system': {'get_sysinfo': {}}} [2023-10-08 15:19:57,864] DEBUG: IP 192.168.7.232 is valid. [2023-10-08 15:19:57,865] DEBUG: Sending command {'system': {'get_sysinfo': {}}} to 192.168.7.232 [2023-10-08 15:20:27,891] DEBUG: Could not connect to 192.168.7.232. [2023-10-08 15:20:27,892] DEBUG: [2023-10-08 15:20:27,893] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}} [2023-10-08 15:21:55,636] DEBUG: ImmutableMultiDict([('checkStatus', '192.168.7.232')]) [2023-10-08 15:21:55,637] DEBUG: Checking status of 192.168.7.232. [2023-10-08 15:21:55,638] DEBUG: {'system': {'get_sysinfo': {}}} [2023-10-08 15:21:55,638] DEBUG: IP 192.168.7.232 is valid. [2023-10-08 15:21:55,638] DEBUG: Sending command {'system': {'get_sysinfo': {}}} to 192.168.7.232 [2023-10-08 15:22:25,662] DEBUG: Could not connect to 192.168.7.232. [2023-10-08 15:22:25,663] DEBUG: [2023-10-08 15:22:25,664] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}} [2023-10-08 15:22:25,825] DEBUG: Settings saved, Automatic Power Off Enabled, starting idle timer... [2023-10-08 15:22:45,605] DEBUG: ImmutableMultiDict([('checkStatus', '192.168.7.232')]) [2023-10-08 15:22:45,605] DEBUG: Checking status of 192.168.7.232. [2023-10-08 15:22:45,606] DEBUG: {'system': {'get_sysinfo': {}}} [2023-10-08 15:22:45,606] DEBUG: IP 192.168.7.232 is valid. [2023-10-08 15:22:45,606] DEBUG: Sending command {'system': {'get_sysinfo': {}}} to 192.168.7.232 [2023-10-08 15:23:15,636] DEBUG: Could not connect to 192.168.7.232. [2023-10-08 15:23:15,637] DEBUG: [2023-10-08 15:23:15,638] DEBUG: {'system': {'get_sysinfo': {'relay_state': 3}}, 'emeter': {'err_code': True}}

Frankiemagic13 commented 11 months ago

The only thing I can think of you can try is to unplug the device from the wall completely and plug it back in. Verify from your router that it did get the same IP address as expected and see if it's any different. I don't have an HS105 on hand to test with, but my HS103 with firmware version 1.0.3 and 1.0.4 are still working as expected. It's possibly you got a firmware update that has now blocked communication. That has happened before for some UK users.

The bolt shows up greyimage

jneilliii commented 11 months ago

Yeah, so same thing. The plug is not taking the status command, which in turn is why the icon stays gray. You don't happen to see any errors in octoprint.log related to the plugin?

Frankiemagic13 commented 11 months ago

Yeah, so same thing. The plug is not taking the status command, which in turn is why the icon stays gray. You don't happen to see any errors in octoprint.log related to the plugin?

Let me take a look

Frankiemagic13 commented 11 months ago

Yeah, so same thing. The plug is not taking the status command, which in turn is why the icon stays gray. You don't happen to see any errors in octoprint.log related to the plugin? octoprint.pdf

heres the log

Frankiemagic13 commented 11 months ago

Yeah, so same thing. The plug is not taking the status command, which in turn is why the icon stays gray. You don't happen to see any errors in octoprint.log related to the plugin?

I saw a exclamation point next to the tp link plugin idk if there's something wrong on that log I sent

jneilliii commented 11 months ago

That log is so full of Obico errors it's hard to filter through aa PDF. You should be able to drag the log file directly into a comment here to upload. Initial glance I don't see anything though outside a ton of Obico errors.

Frankiemagic13 commented 11 months ago

That log is so full of Obico errors it's hard to filter through aa PDF. You should be able to drag the log file directly into a comment here to upload. Initial glance I don't see anything though outside a ton of Obico errors.

octoprint.log. Here it is sorry for the delay

jneilliii commented 11 months ago

Yeah, definitely nothing in there that helps in debugging why it just stopped working all of a sudden.

Frankiemagic13 commented 11 months ago

working

So what should I try next ?

Frankiemagic13 commented 11 months ago

Yeah, definitely nothing in there that helps in debugging why it just stopped working all of a sudden.

Do I need to be on the same network the plug is connected too?

jneilliii commented 11 months ago

The pi needs to be on the same network, or at least be able to properly route traffic between networks, but they have to be able to communicate with each other for sure.

Frankiemagic13 commented 11 months ago

The pi needs to be on the same network, or at least be able to properly route traffic between networks, but they have to be able to communicate with each other for sure.

Ok let me try switching networks for the plug

Frankiemagic13 commented 11 months ago

The pi needs to be on the same network, or at least be able to properly route traffic between networks, but they have to be able to communicate with each other for sure.

So update for some reason my raspberry pi was on a different network that the plug couldn't connect to due to wpa protocol so I restored the pi to a different network that the plug was able to connect too and it all works now :D sorry for all the annoyance

jneilliii commented 11 months ago

no worries, this has happened before to others and will surely happen again in the future.