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jobisoft / EAS-4-TbSync

[Thunderbird Add-On] The Exchange ActiveSync provider for TbSync to sync contacts, tasks and calendars to Thunderbird.
https://github.com/jobisoft/EAS-4-TbSync/wiki/About:-Provider-for-Exchange-ActiveSync
Mozilla Public License 2.0
196 stars 28 forks source link

suddenly stopped working - credentials invalid (?) #199

Closed black-snow closed 2 years ago

black-snow commented 2 years ago

Your environment

TbSync version: 4.3 EAS-4-TbSync version: 4.1.5 Thunderbird version: 102.4.0 (64-bit)

Expected behavior

TbSync synchronizes stuff as usual.

Actual behavior

TbSync cannot authenticate against M$.

grafik

grafik

Steps to reproduce

Sadly, I don't know. My company has 2FA enabled but that wasn't an issue until now. I've heard that M$ changed something regarding "old login methods" but I haven't found anything regarding this yet.

I ain't got no admin privileges for MS365 so I cannot check the settings there atm.

To help resolving your issue, enable debug logging (TbSync Account Manager -> Help) and send me the debug.log via e-mail (use the title of your issue as subject of the email).

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: prepare.request.options, Account: xxx

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[Sending] : OPTIONS https://outlook.office365.com/Microsoft-Server-ActiveSync

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: send.request.options, Account: xxx

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: eval.request.options, Account: xxx

** Fri Oct 21 2022 10:15:33 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: passwordprompt, Account: xxx

** Fri Oct 21 2022 10:15:38 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: send.request.options, Account: xxx

** Fri Oct 21 2022 10:15:38 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: eval.request.options, Account: xxx

** Fri Oct 21 2022 10:15:38 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: passwordprompt, Account: xxx

** Fri Oct 21 2022 10:15:39 GMT+0200 (Mitteleuropäische Sommerzeit) **
[EventLog] : 401

** Fri Oct 21 2022 10:15:39 GMT+0200 (Mitteleuropäische Sommerzeit) **
[EventLog] : 401

** Fri Oct 21 2022 10:15:39 GMT+0200 (Mitteleuropäische Sommerzeit) **
[setSyncState] : State: accountdone, Account: xxx
black-snow commented 2 years ago

P.S.: Also lost access to a shared email account at the same time - probably due to the same issue.

jobisoft commented 2 years ago

Re-Setup your TbSync account (remove + new) with O365 setup option (the 3rd one).

wwolfi commented 2 years ago

I have the same issue, without 2FA account. I have the same environment:
TbSync version: 4.3 EAS-4-TbSync version: 4.1.5 Thunderbird version: 102.4.0 (64-bit) Removing the account didn't solve the issue. Still HTTP Error 401.

black-snow commented 2 years ago

Thanks for the quick reply.

grafik

Why does it need admin approval?

jobisoft commented 2 years ago

Because your IT department does not allow 3rd party apps and requests whitelisting.

black-snow commented 2 years ago

Aight, thanks. Will reopen in case anything else comes up :)