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jockesyk / homeassistant-yale-doorman-via-smarthub

A Home Assistant integration to control a Yale Doorman lock via the Yale Smart Hub.
GNU General Public License v3.0
14 stars 5 forks source link

Error connecting to Yale hub #32

Closed andersovreseth closed 12 months ago

andersovreseth commented 1 year ago

Hello all, I have had this setup running for a long time, but some months back it failed. Here is the only error message I see in the logs:

2023-01-02 08:34:10.213 ERROR (MainThread) [custom_components.yale_doorman_via_smarthub] Timeout error fetching information from https://mob.yalehomesystem.co.uk/yapi/api/minigw/unlock/ -

Can anyone help me out?

andersovreseth commented 1 year ago

Looks like this plugin is not being maintained anymore.

MatTurac commented 1 year ago

Hi Anders

I use this plugin, and it still works fine.

Do your, Yale home app still work?

jockesyk commented 1 year ago

Hello. As the error message suggests, this looks like a network problem. Have you made any changes to how your Home Assistant device connects to the Internet? DNS or proxy server changes perhaps?

andersovreseth commented 1 year ago

Thanks for your feedback, I have indeed done a change in DNS-servers from google-servers to the fiber companys own servers. Is there a procedure for how to get it back up running? I have of course restarted on many levels, both the HA docker instance as well as the whole server already.

andersovreseth commented 1 year ago

I have tried the following; removed the integration (delete) and add it again. Input configuration details and add new card based on the newly added entity. This whole process did not bring any change.

Do I need to remove the integration from HACS and re-add?

jockesyk commented 12 months ago

Try to find a tutorial for changing and testing network settings for your type of Home Assistant installation.

Maybe this can help: https://community.home-assistant.io/t/how-to-change-dns-setting-in-hassio/194197