really can't work with my HP04

[saiping]

[4/23/2019, 7:50:42 PM] [DysonPlatform] Could not login to Dyson [4/23/2019, 7:50:42 PM] [DysonPlatform] Missing password for device with serial number ZY9-CN-XXXXXXXX, devices found on your account:

the log were like this and my json file is this: { "platform": "DysonPlatform", "name": "DysonPlatform", "email": "XXXXXhuang@gmail.com", "password": "xxxxxxx", "country": "CN", "accessories": [ { "ip": "192.168.1.6", "displayName": "dyson", "serialNumber": "ZY9-CN-xxxxxxxx" } ] },

and whatever i try to figure out,and just can't do it. please help...it takes me five night for this. can't sleep..orz

[octaviz]

If it helps you for something this is my code in my HB, it works for me

{ "platform": "DysonPlatform", "name": "DysonPlatform", "email": "xxxxxx@gmail.com", "password": "xxxxxxxxxx", "country": "ES", "accessories": [ { "ip": "192.168.3.85", "displayName": "Purificador", "serialNumber": "XXX-XX-XXXXXXX" } ] },

[saiping]

If it helps you for something this is my code in my HB, it works for me

{ "platform": "DysonPlatform", "name": "DysonPlatform", "email": "xxxxxx@gmail.com", "password": "xxxxxxxxxx", "country": "ES", "accessories": [ { "ip": "192.168.3.85", "displayName": "Purificador", "serialNumber": "XXX-XX-XXXXXXX" } ] },

thx for your help but still no go. I'm guessing it's cn account can't link. my hp04 is bought from China,they didn't put this device on the sever,but the dyson link is worked. really weird!

[joe-ng]

yup, it seemed that the Dyson API URL would be different for China devices. I just released a new version that would connect to China server if your country code is CN. you may try that to see if that works for you

[saiping]

yup, it seemed that the Dyson API URL would be different for China devices. I just released a new version that would connect to China server if your country code is CN. you may try that to see if that works for you

[5/1/2019, 5:05:08 PM] [DysonPlatform] Could not login to Dyson [5/1/2019, 5:05:08 PM] [DysonPlatform] Missing password for device with serial number ZY9-CN-XXXXXXXX, devices found on your account:

thx,joe~ I try replace the new version file in/homebridge,and restart docker,but still got the same error message. thx again..maybe it's unknown problem.

[jptoucas]

I also have a HP04 bought in France, there is my config : { "platform": "DysonPlatform", "name": "DysonPlatform", "email": "@me.com", "password": "*", "country": "FR", "accessories": [ { "ip": "192.168.1.74", "displayName": "Ventilateur", "serialNumber": "A1A-EU-****", "password": "*", "nightModeVisible": false, "focusModeVisible": false, "autoModeVisible": true } ] }

Hope this helps (I Know the S/N is not required I didn't remove it at it's working)

[ellenich]

Having trouble with our HP04 too- in the US.

        {
            "platform": "DysonPlatform",
            "name": "DysonPlatform",
            "email": "********@me.com",
            "password": "**********",
            "country": "US",
            "accessories": [
                {
                    "ip": "192.168.*.***",
                    "displayName": "Dyson Fan",
                    "serialNumber": "**********",
                    "password": "***********"
                }
            ]
        } 

Kind of new to HomeBridge, but hopefully this helps. The logs look normal and I see the various features in the Home app, but they hang on "Updating" and then eventually go to "No Response".

Logs-

[5/11/2019, 9:47:50 PM] [DysonPlatform] Finished launching. Start to create accessory from config [5/11/2019, 9:47:50 PM] Homebridge is running on port 51826. [5/11/2019, 9:47:53 PM] [DysonPlatform] Use device password from account [5/11/2019, 9:47:53 PM] [DysonPlatform] Dyson Fan IP:192.168.*.*** Serial Number:DYSON-******** [5/11/2019, 9:47:53 PM] [DysonPlatform] Device serial number format valids [5/11/2019, 9:47:53 PM] [DysonPlatform] Device cached. Try to update this [5/11/2019, 9:47:53 PM] [DysonPlatform] Init Sensor for Dyson Fan [5/11/2019, 9:47:53 PM] [DysonPlatform] Init Fan State for Dyson Fan [5/11/2019, 9:47:53 PM] [DysonPlatform] Auto switch found. Remove this now [5/11/2019, 9:47:53 PM] [DysonPlatform] Night mode button is added [5/11/2019, 9:47:53 PM] [DysonPlatform] Heat Available. Add Heat button and jet control HAP Warning: Characteristic 000000BF-0000-1000-8000-0026BB765291 not in required or optional characteristics for service 000000B7-0000-1000-8000-0026BB765291. Adding anyway. [5/11/2019, 9:47:53 PM] [DysonPlatform] Jet Focus mode button is added

[saiping]

STILL NOT WORKING,after the dyson link app just updated

[alexlijw]

Having trouble with our HP04 too- in the US.

        {
            "platform": "DysonPlatform",
            "name": "DysonPlatform",
            "email": "********@me.com",
            "password": "**********",
            "country": "US",
            "accessories": [
                {
                    "ip": "192.168.*.***",
                    "displayName": "Dyson Fan",
                    "serialNumber": "**********",
                    "password": "***********"
                }
            ]
        } 

Kind of new to HomeBridge, but hopefully this helps. The logs look normal and I see the various features in the Home app, but they hang on "Updating" and then eventually go to "No Response".

Logs-

[5/11/2019, 9:47:50 PM] [DysonPlatform] Finished launching. Start to create accessory from config [5/11/2019, 9:47:50 PM] Homebridge is running on port 51826. [5/11/2019, 9:47:53 PM] [DysonPlatform] Use device password from account [5/11/2019, 9:47:53 PM] [DysonPlatform] Dyson Fan IP:192.168.*.*** Serial Number:DYSON-******** [5/11/2019, 9:47:53 PM] [DysonPlatform] Device serial number format valids [5/11/2019, 9:47:53 PM] [DysonPlatform] Device cached. Try to update this [5/11/2019, 9:47:53 PM] [DysonPlatform] Init Sensor for Dyson Fan [5/11/2019, 9:47:53 PM] [DysonPlatform] Init Fan State for Dyson Fan [5/11/2019, 9:47:53 PM] [DysonPlatform] Auto switch found. Remove this now [5/11/2019, 9:47:53 PM] [DysonPlatform] Night mode button is added [5/11/2019, 9:47:53 PM] [DysonPlatform] Heat Available. Add Heat button and jet control HAP Warning: Characteristic 000000BF-0000-1000-8000-0026BB765291 not in required or optional characteristics for service 000000B7-0000-1000-8000-0026BB765291. Adding anyway. [5/11/2019, 9:47:53 PM] [DysonPlatform] Jet Focus mode button is added

---

I got the same issue with my HP02, no response if you have this plugin active. In the protocol, there is one line very suspicious:

[DysonPlatform] Heat Available. Add Heat button and jet control HAP Warning: Characteristic 000000BF-0000-1000-8000-0026BB765291 not in required or optional characteristics for service 000000B7-0000-1000-8000-0026BB765291. Adding anyway.

Does anybody know what is the issue here?

[simplytoast1]

Same here with a HP02, but my HP04 works fine.