search

johndbritton / teleport

Virtual KVM for macOS
GNU General Public License v2.0
800 stars 134 forks source link

Cursor freezing #113

Closed pauljvallance closed 2 years ago

pauljvallance commented 2 years ago

My cursor freezes for 5-10 seconds intermittently and then Teleport (latest version) runs fine for 10 minutes or so and then repeats the freeze.

Appears to work well on my M1 Mac Mini (OS 12.1) controlling a MacBookPro (OS 10.11.6) except for the cursor freezing. May be something to do with my setup but I have no idea how to go about investigating.

johndbritton commented 2 years ago

Try enabling debug mode and seeing if you get any useful error messages at the time when the freezing occurs:

Teleport Debug Mode

  • Enable: Open Terminal.app and run the command: defaults write com.abyssoft.teleport enableLogging 1.
  • Disable: Open Terminal.app and run the command: defaults write com.abyssoft.teleport enableLogging 0.
  • View Logs: Open Console.app and click Start streaming. Ensure All messages is selected
pauljvallance commented 2 years ago

Thanks for the quick reply. I have create a console log of the 1 minute in which the mouse froze and have attached the file. It is mostly gobbledegook to me. Incidentally the freezing was only momentary in debug mode (a freeze of 1 to 2 seconds ) rather than 10 or more seconds when not in debug mode previously. It could just be a spurious observation but I will try to replicate and confirm this. Console_Log.txt .

pauljvallance commented 2 years ago

Hello, have had no joy using teleport over my WiFi, due to the 5 to 10 second cursor freezes. I now have my two macs connected via an ethernet hub. Can I configure teleport to share the mouse and keyboard over Ethernet?

pauljvallance commented 2 years ago

More information. The cursor freezing appears to be loss of control of the shared mac as i get the system sound on loss of control and then again when control is reestablished a few seconds later. This occurs consistently and repeatedly every 5 minutes or so, and all the time the mouse is nowhere near the edge of the screen or is simply sitting idle in the middle of the screen while I'm working on some code. Sometimes though the mouse seems to jump of its own accord which I guess then sets off the switching mechanism. It would be really nice if switching could just be done with shortcut keys only . Looks like a great product and will surely sponsor you if i could sort out this niggle.

pauljvallance commented 2 years ago

Found the issue. the other mac being controlled had a manually set ip address. When I set it to DHCP like the controlling mac the freeze stopped

johndbritton commented 2 years ago

Glad you got it sorted. Definitely recommend using wired networking and setting your interface priority in the networking pane of system preferences to prefer wired when available.