B2C password reset results in “password has expired” error

[johndowns]

Whenever we reset a user’s password using the B2C UI, we can reset the password to a temporary password provided by B2C - but then when the user logs in they get an error saying “Password has expired”, and there seems to be no way for them to log in using that temporary password.

@chrispadgettlivecom any ideas? :)

[dwdowns]

Any update on this? One cafe owner is unable to get in (Manuka cafe)

[johndowns]

Have they tried using the ‘I forgot my password’ option? What happens?

On Wed, 29 Apr 2020 at 10:12 AM, dwdowns notifications@github.com wrote:

Any update on this? One cafe owner is unable to get in (Manuka cafe)

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[dwdowns]

Yes, and when they get in they can't see any entries. I wanted to try to log in as them to see why. I've bee back and forth and seen screen shots; can't work out why

[johndowns]

Can you email me (not on here) the email address and vendor ID?

On Wed, 29 Apr 2020 at 10:15 AM, dwdowns notifications@github.com wrote:

Yes, and when they get in they can't see any entries. I wanted to try to log in as them to see why. I've bee back and forth and seen screen shots; can't work out why

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[dwdowns]

done

[dwdowns]

FYI the urgency has gone out of this as he managed to log in. Thanks