mrdenny commented 6 years ago

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Summary

On trying to load the plugin's dashboard I get an error

An error occurred loading Redirection

Explain what you are trying to do. If you want to suggest a new feature then explain what you want it to do

Actual Behavior

An error occurred loading Redirection. This started after the last updated to 2.7.3 I believe.

Explain what actually happened. If suggesting a new feature then explain what currently happens.

Steps to reproduce

Simply loading the plugin.

Explain the steps involved to reproduce the problem

Environment

Wordpress 4.8.2 FireFox, or IE or Chrome Redirection 2.7.3

Please list your browser, browser version, version of WordPress and Redirection plugin.

mrdenny commented 6 years ago

Also, I checked the apache error logs and nothing is being output there.

johngodley commented 6 years ago

Can you open your browser's developer tools and see if there are any errors shown? Also, look in the network tool to see if the redirection.js file is being loaded.

mrdenny commented 6 years ago

I’m not seeing it getting loaded and I’m seeing the error “Redirectioni10n is not defined” being thrown every 10 seconds or so.

johngodley commented 6 years ago

Hmm, that sounds all kinds of wrong.

Can you try 2.8? It outputs a bit more information that may help. If it still doesn't work, would it be possible to get a login to the site and take a look? I suspect something is interfering with the plugin. If that's ok then I can be contacted through the support page inside the plugin. If not then if you send me the full page HTML then I can probably figure things out from that (i.e. view page source)

mrdenny commented 6 years ago

Here’s the JS that’s kicking out the error.

If you want the rest of the HTML source I can send it as well.

    <div class="react-error" style="display: none">
           <h1>Unable to load Redirection v2.8</h1>
           <p>This may be caused by another plugin - look at your browser's error console for more details.</p>
           <p>If you are using a page caching plugin or service (CloudFlare, OVH, etc) then you can also try clearing that cache.</p>
           <p>Also check if your browser is able to load <code>redirection.js</code>:</p>
           <p><code>https://www.dcac.co/wp-content/plugins/redirection/redirection.js?ver=2.8-a63cc1799ba1a8383f06a27b07fc818a</code></p>
           <p>If you think Redirection is at fault then create an issue.</p>
           <p class="versions"></p>
           <p>
                   <a class="button-primary" target="_blank" href="https://github.com/johngodley/redirection/issues/new?title=Problem%20starting%20Redirection%202.8<view-source:https://github.com/johngodley/redirection/issues/new?title=Problem%20starting%20Redirection%202.8>">
                           Create Issue                   </a>
           </p>
    </div>

johngodley commented 6 years ago

Thanks, that's actually Redirection itself! What I'm looking for is in the head of the page and references Redirectioni10n

mrdenny commented 6 years ago

The entire thing it is.

<!DOCTYPE html>