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johnsonandjohnson / openmrs-module-callflows

Module for OpenMRS to allow the integration with the API of IVR providers. Enables sending interactive voice response calls to patients.
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Actor Id Not Picked On the Initiated call #3

Closed sherrif10 closed 7 months ago

sherrif10 commented 1 year ago

Hello @pwargulak @druchniewicz , we are having a serious issue with all our instances at IDI. When we initiate a call , actor id is not picked , on the other side, when you schedule a call, actor id is picked. what would be the quick solution.Thank you

druchniewicz commented 1 year ago

Hello @pwargulak @druchniewicz , we are having a serious issue with all our instances at IDI. When we initiate a call , actor id is not picked , on the other side, when you schedule a call, actor id is picked. what would be the quick solution.Thank you

Find the appropriate endpoint in CallController that is triggered when init call is performed. This is probably this endpoint: /person/{personUuid}/out/{configName}/flows/{name}.{extension} (method name: handleOutgoingByPersonUuid(...))

There are 'additionalParams' passed to 'makeCall' method. So far only 'phone' and 'personId' params are passed so you probably just have to add extra param with 'actorId' key something like that: _additionalParams.put(Constants.PARAM_ACTORID, person.getPersonId());

Please try this potential solution

sherrif10 commented 1 year ago

Thanks for Quick response, it seems even we need to add actorId params under this url ("/callflows/person/%s/out/voxeo/flows/MainFlow.vxml?&customParam=%s", is that true. Kindly guide me.

druchniewicz commented 1 year ago

if you add actorId param in CallController (as I described in my answer above) then probably you don't have to add anything else anywhere

sherrif10 commented 1 year ago

Thanks, there is a failure on this line https://github.com/johnsonandjohnson/openmrs-module-callflows/blob/main/omod/src/main/java/org/openmrs/module/callflows/web/controller/CallController.java#L589