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johnstevenson / pl2303-legacy

Legacy PL2303 drivers for Windows 10 and Windows 11
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Device not connected on Windows 11 #6

Closed hableel closed 1 month ago

hableel commented 1 month ago

Hello,

Im getting "Device not connected" message, on windows 11 using 1.1.0 release.

OS info:

OsName OsVersion OsBuildNumber

Microsoft Windows 11 Home 10.0.22000 22000

Device info, using the command pnputil.exe /enum-devices /drivers /connected

Instance ID: USB\VID_067B&PID_2303\6&279c56a4&0&7 Device Description: USB-Serial Controller D Class Name: Unknown Class GUID: Unknown Manufacturer Name: Unknown Status: Problem Problem Code: 28 (0x1C) [CM_PROB_FAILED_INSTALL] Problem Status: 0xC0000490

johnstevenson commented 1 month ago

Thanks for the detailed report.

Could you please tell me more about the device you are connecting. I presume it contains a Prolific PL2303 chip and you have installed a driver?

Please run pnputil.exe /enum-drivers /class Ports and show me the details where Provider Name is Prolific.

hableel commented 1 month ago

Thank you for your reponse.

Im trying to investigate an issue with Mosconi DSP becuase it stopped working correctly, and I dont know if it is a hardware or software problem.

After seaching the hardware id, it looks like it has pl2303 chip.

Hardware Id: USB\VID_067B&PID_2303&REV_0400

After running the command, I found 5 results:

Published Name: oem128.inf Original Name: plser_1.inf Provider Name: Prolific Class Name: Ports (COM & LPT) Class GUID: {4d36e978-e325-11ce-bfc1-08002be10318} Driver Version: 06/07/2024 5.2.7.0 Signer Name: Microsoft Windows Hardware Compatibility Publisher

Published Name: oem130.inf Original Name: plser_1.inf Provider Name: Prolific Class Name: Ports (COM & LPT) Class GUID: {4d36e978-e325-11ce-bfc1-08002be10318} Driver Version: 12/03/2021 5.2.2.0 Signer Name: Microsoft Windows Hardware Compatibility Publisher

Published Name: oem126.inf Original Name: ser2pl.inf Provider Name: Prolific Class Name: Ports (COM & LPT) Class GUID: {4d36e978-e325-11ce-bfc1-08002be10318} Driver Version: 02/05/2013 3.4.48.272 Signer Name: Microsoft Windows Hardware Compatibility Publisher

Published Name: oem131.inf Original Name: ser2pl_1.inf Provider Name: Prolific Class Name: Ports (COM & LPT) Class GUID: {4d36e978-e325-11ce-bfc1-08002be10318} Driver Version: 02/18/2022 3.9.1.0 Signer Name: Microsoft Windows Hardware Compatibility Publisher

Published Name: oem129.inf Original Name: ser2pl_1.inf Provider Name: Prolific Class Name: Ports (COM & LPT) Class GUID: {4d36e978-e325-11ce-bfc1-08002be10318} Driver Version: 06/17/2024 3.9.6.0 Signer Name: Microsoft Windows Hardware Compatibility Publisher

hableel commented 1 month ago

I am closing the issue as the device is recognized using Windows 10.