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johnthad / zipeg

Automatically exported from code.google.com/p/zipeg
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Error when Installing ZIPEG #23

Closed GoogleCodeExporter closed 8 years ago

GoogleCodeExporter commented 8 years ago 
What steps will reproduce the problem?
1. Double Click on Any Installer
2. Then the Installation Process Start
3. This dialogue error is showed : Could not find com.zipeg.Zipeg class.  
Program will exit".

What is the expected output? What do you see instead?
I expect to install and use the software instead of this bizarre error.

What version of the product are you using? On what operating system?
I've tried many versions of this software on my Windows XP (SP3)

Please provide any additional information below.
If this program use internet when installing, maybe that's the problem, because 
I have a proxy. But I've tried to disable my proxy and the error don't stop.

Original issue reported on code.google.com by diegoh.v...@gmail.com on 23 Aug 2010 at 12:51

Attachments:

GoogleCodeExporter commented 8 years ago 
No it's definitely not expected behavior.
Zipeg is implemented in Java and based on 7-zip back-end code. 
Can you check what version do you have?
Try http://java.com
this either check and/or update you java installation.
It looks like your java installation "path" is mixed up.

Do you have any other java programs running OK? LimeWire, OpenOffice, Vuze 
(previously Azureus) or something like this?
I have reports from the field about crashes but they are fairly rare.
I just checked August stats and and I only have 2 crashes on XP for few dozen 
thousands downloads.

If you want me to help you to investigate further please write to support [at] 
zipeg.com and we can tackle the problem step by step. I will be really happy to 
help and understand the source of the problem.

Alternatively you can always try to use 7-zip on windows - it's free.

Original comment by leo.kuzn...@gmail.com on 24 Aug 2010 at 4:37

GoogleCodeExporter commented 8 years ago 
Well.

I have some programs running like a charm here. I'm Java developer too ;D

I've tried update my Java to 6.21 and the problem persist.

I've extracted the files of installer and obviously I've found the Zipeg class.

HELP!

Original comment by diegoh.v...@gmail.com on 24 Aug 2010 at 3:02

GoogleCodeExporter commented 8 years ago 
Please get in touch with me at support [at] zipeg.com
I will send you debug version of the installer with the debug messages 
available via DebugView.exe
This will help us nail the problem.

BTW, if you are java developer - can you sent me 
set | grep JAVA_HOME
and
path too.

That might help.

Original comment by leo.kuzn...@gmail.com on 25 Aug 2010 at 5:29

GoogleCodeExporter commented 8 years ago 
Same problem here.

Original comment by pec...@gmail.com on 11 Oct 2010 at 2:43

GoogleCodeExporter commented 8 years ago 
I cannot reproduce this behavior locally. Please contact support at zipeg.com 
with further details about your environment I will be happy to work with you on 
this problem. Do other Java applications start? E.g. Open Office? LimeWire?

Original comment by leo.kuzn...@gmail.com on 8 Dec 2010 at 8:56

GoogleCodeExporter commented 8 years ago 
Hi, same error message here.. I have Java installed and updated.

Original comment by pedroime...@gmail.com on 25 Dec 2010 at 9:23

GoogleCodeExporter commented 8 years ago 
@pedroimedeiros Windows or Mac? Can you get in touch with me on support at 
zipeg dot com? I will send you debug build with the trace enabled so we can 
debug and fix it together. Thanks in advance.

Original comment by leo.kuzn...@gmail.com on 25 Dec 2010 at 10:41

GoogleCodeExporter commented 8 years ago 
Hello,

the same issue on Windows XP. The reason is the following. I use the russian 
version of the Windows XP, and russian user name, so my profile folder is 
"C:\Documents and Settings\Пользователь\". Note the russian letters 
in the path. The program installs itself in profile folder ("C:\Documents and 
Settings\Пользователь\Local Settings\Application 
Data\Zipeg\Application\") and I think the program get mixed up with russian 
letters in path. At least when I moved it away to the folder with more simple 
name it starts to work well.

Hope this helps.

Thanks for the program, it is the only one I've found that can handle Mac zips 
with russian filenames inside right.

Original comment by abelet...@gmail.com on 19 Aug 2011 at 6:57