non-recoverable error occured

joiningdata / lollipops

Lollipop-style mutation diagrams for annotating genetic variations.

GNU General Public License v3.0

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non-recoverable error occured #41

Closed jooysong closed 5 years ago

jooysong commented 5 years ago

Hi, I was getting this error below. Any help would be great.

W:\lollipop>lollipops TP53 R273C R175H T125 R248Q HGNC Symbol: TP53 Get http://www.uniprot.org/uniprot/?query=TP53+AND+reviewed:yes+AND+organism:9606+AND+database:pfam&sort=score&columns=id,entry+name,reviewed,genes,organism&format=tab: dial tcp: lookup www.uniprot.org: getaddrinfow: A non-recoverable error occurred during a database lookup.

jooysong commented 5 years ago

btw, I was using the windows 64 version.

pbnjay commented 5 years ago

Looks like the DNS query for uniprot.org failed. Check your internet/network/DNS servers/etc. and try again, but there's not much that can be done in the software if that isn't working.