Can't configure STARTTLS accounnt

[Lennyr7]

Hi, I'm an old user of PopTray and just installed the latest version of PopTrayU v5.2.6. I'm having a problem to configure a perfectly working POP3 email account with STARTTLS. I use this account on my PC (Windows 7 Pro, 32 bits) with Thunderbird v52.4.0 and it works perfectly well. Here are the parameters used by Thunderbird:

Server type = POP Server name = pop.bookmyname.com Port = 110, default = 110 User name = leon.rubinstein@mobiiuz.com Connection security = STARTTLS Authentification method = normal password.

Here are the parameters used in PopTrayU:

Incoming mail server = pop.bookmyname.com Protocol = POP3 Username = leon.rubinstein@mobiiuz.com Use SSL/TLS = ticked Port = 110 Advanced Connection Settings: Authentification Mode = Password SSL / TLS Version = Auto STARTTLS = ticked

This configuration doesn't work. I also used all the combinations of Advanced Settings of PopTrayU (Authentification Mode & SSL / TLS Version) but always get the same error message when I use the Test Account button:

An error occurred. Error Type: EIdException Socket Error. Unable to connect.Socket Error # 11001 Host not found.

Please help! Thanks a lot in advance, Leon P.S. I posted this message in the SourceForge forum under the Visitor, named Lenny, along with 2 screenshots of configuration parameters for Thunderbird (working) and PopTrayU (not working)

[jojobear99]

make sure the use ssl/tls checkbox in connection settings is set. its possible you could get a setting mismatch importing the account if it imported starttls setting but not use ssl setting

if not that, is it possible you mistyped the incoming mail server address adding it to poptrayu? maybe retype it to double check. or if not, i would try unchecking starttls and see if that works better on port 995. and if that doesn't work, try unchecking use ssl entirely, and see if it can connect insecurely or not.

host not found means it couldn't connect to the server and port combination specified.

Sent with AquaMail for Android http://www.aqua-mail.com

On October 24, 2017 8:29:45 AM Lennyr7 notifications@github.com wrote:

Hi, I'm an old user of PopTray and just installed the latest version of PopTrayU v5.2.6. I'm having a problem to configure a perfectly working POP3 email account with STARTTLS. I use this account on my PC (Windows 7 Pro, 32 bits) with Thunderbird v52.4.0 and it works perfectly well. Here are the parameters used by Thunderbird:

Server type = POP Server name = pop.bookmyname.com Port = 110, default = 110 User name = leon.rubinstein@mobiiuz.com Connection security = STARTTLS Authentification method = normal password.

Here are the parameters used in PopTrayU:

Incoming mail server = pop.bookmyname.com Protocol = POP3 Username = leon.rubinstein@mobiiuz.com Use SSL/TLS = ticked Port = 110 Advanced Connection Settings: Authentification Mode = Password SSL / TLS Version = Auto STARTTLS = ticked

This configuration doesn't work. I also used all the combinations of Advanced Settings of PopTrayU (Authentification Mode & SSL / TLS Version) but always get the same error message when I use the Test Account button:

An error occurred. Error Type: EIdException Socket Error. Unable to connect.Socket Error # 11001 Host not found.

Please help! Thanks a lot in advance, Leon P.S. I posted this message in the SourceForge forum under the Visitor, named Lenny, along with 2 screenshots of configuration parameters for Thunderbird (working) and PopTrayU (not working)

-- You are receiving this because you are subscribed to this thread. Reply to this email directly or view it on GitHub: https://github.com/jojobear99/PopTrayU/issues/85

[Lennyr7]

Hi Jojobear99! First, thanks so much for getting back to me so fast! Second, it actually worked. 👏 I think it was a misspelling, even though I couldn't see any difference. I simply copied & pasted the server name and login name from the PopTray config. Anyway, it all works now, including my new STARTTLS account. So happy to be able to continue to use this GREAT utility, that PopTray is, now with U!🏆 Thanks again, Leon.

P.S. 1) I noticed some new fancy types of error messages with option to edit, disable etc. for accounts. Looks great too!

2) There's a little visual issue, not really a bug: When I try to change the order of multiple accounts tabs on the "Mail" or on "Accounts" tab (i.e. dragging one of the account tabs to the left or to the right and then dropping it in order to change its position), for some reason the program jumps to the "Rules" tab. When I return to the "Mail" or to "Accounts" tab, the change was performed correctly. But it's strange to get the "Rules" view in this context. It works fine with PopTray v3.2

Anyway, big thanks again!🙏👌👍

On Tue, Oct 24, 2017 at 6:48 PM, jojobear99 notifications@github.com wrote:

make sure the use ssl/tls checkbox in connection settings is set. its possible you could get a setting mismatch importing the account if it imported starttls setting but not use ssl setting

if not that, is it possible you mistyped the incoming mail server address adding it to poptrayu? maybe retype it to double check. or if not, i would try unchecking starttls and see if that works better on port 995. and if that doesn't work, try unchecking use ssl entirely, and see if it can connect insecurely or not.

host not found means it couldn't connect to the server and port combination specified.

Sent with AquaMail for Android http://www.aqua-mail.com

On October 24, 2017 8:29:45 AM Lennyr7 notifications@github.com wrote:

Hi, I'm an old user of PopTray and just installed the latest version of PopTrayU v5.2.6. I'm having a problem to configure a perfectly working POP3 email account with STARTTLS. I use this account on my PC (Windows 7 Pro, 32 bits) with Thunderbird v52.4.0 and it works perfectly well. Here are the parameters used by Thunderbird:

Server type = POP Server name = pop.bookmyname.com Port = 110, default = 110 User name = leon.rubinstein@mobiiuz.com Connection security = STARTTLS Authentification method = normal password.

Here are the parameters used in PopTrayU:

Incoming mail server = pop.bookmyname.com Protocol = POP3 Username = leon.rubinstein@mobiiuz.com Use SSL/TLS = ticked Port = 110 Advanced Connection Settings: Authentification Mode = Password SSL / TLS Version = Auto STARTTLS = ticked

This configuration doesn't work. I also used all the combinations of Advanced Settings of PopTrayU (Authentification Mode & SSL / TLS Version) but always get the same error message when I use the Test Account button:

An error occurred. Error Type: EIdException Socket Error. Unable to connect.Socket Error # 11001 Host not found.

Please help! Thanks a lot in advance, Leon P.S. I posted this message in the SourceForge forum under the Visitor, named Lenny, along with 2 screenshots of configuration parameters for Thunderbird (working) and PopTrayU (not working)

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