nus-pe-bot
commented
2 years ago Team's Response
This should not be a problem as there is an undo command that the user can use to recover their cleared contents. The order of commands is sorted in alphabetical order. The user can also navigate to different commands at the start of contact and event management.
Items for the Tester to Verify
:question: Issue response
Team chose [response.Rejected]
- [x] I disagree
Reason for disagreement: Everyone starts as a new user.
If I'm completely new to the application, it would make sense that I would want to read through the whole user guide in sequence.
While reading, it would also make sense to try each command as I read it from the user guide.
Even if there is an undo functionality, the undo functionality is not gone through until the end of the guide, so a new user (who is the most likely to have this issue), will not know of its existence.
Accidentally clearing the database is a great way for a new user to become frustrated with your product.
:question: Issue severity
Team chose [severity.VeryLow]
Originally [severity.Medium]
- [x] I disagree
Reason for disagreement: This is severity.Low at worst. It will certainly cost some inconvenience to the new user. Every one of your users is a new user at some point.
If I were a new user following the guide one command at a time using the sample data, I would be clearing all contacts before having a chance to try out deleting, editing, etc.
I would then have to add a bunch of contacts on my own in order to try out the later commands. This is very inconvenient.
The cclear command should be at the bottom of the contacts management list.
Same thing goes for events.