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jonaswinkler / paperless-ng

A supercharged version of paperless: scan, index and archive all your physical documents
https://paperless-ng.readthedocs.io/en/latest/
GNU General Public License v3.0
5.38k stars 354 forks source link

[BUG] Documents stuck at 'Saving Document...' #1372

Open Jonnobrow opened 3 years ago

Jonnobrow commented 3 years ago

Describe the bug When uploading a document it gets stuck as 'Saving Document...'. Additionally, documents that are consumed never get saved.

To Reproduce

  1. Start a fresh paperless instance with postgresql database
  2. Login as the default user
  3. Try to upload a file
  4. See that it gets stuck at 'Saving Document...'

Expected behavior The document should save and be visible in the documents tab.

Screenshots 1633877564_grim

Webserver logs

Paperless-ng docker container starting...
Creating directory /tmp/paperless
Adjusting permissions of paperless files. This may take a while.
Waiting for PostgreSQL to start...
/sbin/docker-prepare.sh: connect: Connection refused
/sbin/docker-prepare.sh: line 16: /dev/tcp/localhost/5432: Connection refused
Attempt 1 failed! Trying again in 5 seconds...
Apply database migrations...
Operations to perform:
  Apply all migrations: admin, auth, authtoken, contenttypes, django_q, documents, paperless_mail, sessions
Running migrations:
  No migrations to apply.
Changed password of user jonnobrow.
Executing /usr/local/bin/supervisord -c /etc/supervisord.conf
2021-10-10 14:45:25,215 INFO Set uid to user 0 succeeded
2021-10-10 14:45:25,216 INFO supervisord started with pid 1
2021-10-10 14:45:26,218 INFO spawned: 'consumer' with pid 46
2021-10-10 14:45:26,219 INFO spawned: 'gunicorn' with pid 47
2021-10-10 14:45:26,220 INFO spawned: 'scheduler' with pid 48
[2021-10-10 15:45:26 +0100] [47] [INFO] Starting gunicorn 20.1.0
[2021-10-10 15:45:26 +0100] [47] [INFO] Listening at: http://0.0.0.0:8000 (47)
[2021-10-10 15:45:26 +0100] [47] [INFO] Using worker: paperless.workers.ConfigurableWorker
[2021-10-10 15:45:26 +0100] [47] [INFO] Server is ready. Spawning workers
[2021-10-10 15:45:26,835] [INFO] [paperless.management.consumer] Using inotify to watch directory for changes: /usr/src/paperless/src/../consume
15:45:26 [Q] INFO Q Cluster stairway-neptune-violet-five starting.
15:45:26 [Q] INFO Process-1:1 ready for work at 71
15:45:26 [Q] INFO Process-1:2 ready for work at 72
15:45:26 [Q] INFO Process-1:3 monitoring at 73
15:45:26 [Q] INFO Process-1 guarding cluster stairway-neptune-violet-five
15:45:26 [Q] INFO Process-1:4 pushing tasks at 74
15:45:26 [Q] INFO Q Cluster stairway-neptune-violet-five running.
2021-10-10 14:45:27,902 INFO success: consumer entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-10 14:45:27,902 INFO success: gunicorn entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
2021-10-10 14:45:27,902 INFO success: scheduler entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
15:45:56 [Q] INFO Enqueued 1
15:45:56 [Q] INFO Process-1 created a task from schedule [Train the classifier]
15:45:56 [Q] INFO Process-1:1 processing [sierra-wyoming-fix-pennsylvania]
15:45:56 [Q] INFO Enqueued 1
15:45:56 [Q] INFO Process-1 created a task from schedule [Optimize the index]
15:45:56 [Q] INFO Process-1:2 processing [lamp-july-uranus-mirror]
15:45:56 [Q] INFO Enqueued 1
15:45:56 [Q] INFO Process-1 created a task from schedule [Perform sanity check]
15:45:56 [Q] INFO Enqueued 1
15:45:56 [Q] INFO Process-1 created a task from schedule [Check all e-mail accounts]
15:45:56 [Q] INFO Process-1:1 stopped doing work
15:45:56 [Q] INFO Process-1:2 stopped doing work
15:45:56 [Q] INFO Processed [sierra-wyoming-fix-pennsylvania]
15:45:56 [Q] INFO Processed [lamp-july-uranus-mirror]
15:45:57 [Q] INFO recycled worker Process-1:1
15:45:57 [Q] INFO Process-1:5 ready for work at 93
15:45:57 [Q] INFO Process-1:5 processing [march-georgia-nineteen-ceiling]
[2021-10-10 15:45:57,055] [INFO] [paperless.sanity_checker] Sanity checker detected no issues.
15:45:57 [Q] INFO Process-1:5 stopped doing work
15:45:57 [Q] INFO Processed [march-georgia-nineteen-ceiling]
15:45:57 [Q] INFO recycled worker Process-1:2
15:45:57 [Q] INFO Process-1:6 ready for work at 96
15:45:57 [Q] INFO Process-1:6 processing [golf-uncle-golf-king]
15:45:57 [Q] INFO Process-1:6 stopped doing work
15:45:57 [Q] INFO Processed [golf-uncle-golf-king]
15:45:58 [Q] INFO recycled worker Process-1:5
15:45:58 [Q] INFO Process-1:7 ready for work at 98
15:45:58 [Q] INFO recycled worker Process-1:6
15:45:58 [Q] INFO Process-1:8 ready for work at 99
15:46:04 [Q] INFO Enqueued 1
15:46:04 [Q] INFO Process-1:7 processing [oliver-2021-10-08.pdf]
[2021-10-10 15:46:04,101] [INFO] [paperless.consumer] Consuming oliver-2021-10-08.pdf

Postgresql Logs

postgresql 14:45:18.52 
postgresql 14:45:18.52 Welcome to the Bitnami postgresql container
postgresql 14:45:18.52 Subscribe to project updates by watching https://github.com/bitnami/bitnami-docker-postgresql
postgresql 14:45:18.52 Submit issues and feature requests at https://github.com/bitnami/bitnami-docker-postgresql/issues
postgresql 14:45:18.52 
postgresql 14:45:18.53 INFO  ==> ** Starting PostgreSQL setup **
postgresql 14:45:18.55 INFO  ==> Validating settings in POSTGRESQL_* env vars..
postgresql 14:45:18.55 INFO  ==> Loading custom pre-init scripts...
postgresql 14:45:18.56 INFO  ==> Initializing PostgreSQL database...
postgresql 14:45:18.60 INFO  ==> pg_hba.conf file not detected. Generating it...
postgresql 14:45:18.60 INFO  ==> Generating local authentication configuration
postgresql 14:45:18.60 INFO  ==> Deploying PostgreSQL with persisted data...
postgresql 14:45:18.61 INFO  ==> Configuring replication parameters
postgresql 14:45:18.63 INFO  ==> Configuring fsync
postgresql 14:45:18.64 INFO  ==> Loading custom scripts...
postgresql 14:45:18.64 INFO  ==> Enabling remote connections
postgresql 14:45:18.65 INFO  ==> ** PostgreSQL setup finished! **

postgresql 14:45:18.66 INFO  ==> ** Starting PostgreSQL **
2021-10-10 14:45:18.679 GMT [1] LOG:  pgaudit extension initialized
2021-10-10 14:45:18.682 GMT [1] LOG:  starting PostgreSQL 13.4 on x86_64-pc-linux-gnu, compiled by gcc (Debian 8.3.0-6) 8.3.0, 64-bit
2021-10-10 14:45:18.682 GMT [1] LOG:  listening on IPv4 address "0.0.0.0", port 5432
2021-10-10 14:45:18.682 GMT [1] LOG:  listening on IPv6 address "::", port 5432
2021-10-10 14:45:18.685 GMT [1] LOG:  listening on Unix socket "/tmp/.s.PGSQL.5432"
2021-10-10 14:45:18.689 GMT [84] LOG:  database system was shut down at 2021-10-10 14:45:10 GMT
2021-10-10 14:45:18.692 GMT [1] LOG:  database system is ready to accept connections

Relevant information

Thormir84 commented 3 years ago

I have a "similar" problem with some documents:

https://github.com/jonaswinkler/paperless-ng/issues/1225