brianteeman
commented
4 years ago Can you please provide a screenshot of the error message
Closed apelsinskal closed 4 years ago
brianteeman
commented
4 years ago Can you please provide a screenshot of the error message
apelsinskal
commented
4 years ago 
brianteeman
commented
4 years ago That doesnt look to me like an error message that Joomla would generate
apelsinskal
commented
4 years ago I get this error message on all websites. I have websites at 4 different hosts, so that's why I don't think it is a host problem?
SharkyKZ
commented
4 years ago It's probably coming from here:
Maybe because you have Akeeba Backup installed.
brianteeman
commented
4 years ago Maybe because you have Akeeba Backup installed.
I have it installed on all sites so thats not the cause
apelsinskal
commented
4 years ago I uninstalled Akeeba and tried again, but the same error appears.
HLeithner
commented
4 years ago Can you try to upload the file?
Using this method: https://docs.joomla.org/J3.x:Upgrading_from_Joomla_3.4.x_to_3.5/en#Update_when_you_can.27t_use_the_Joomla.21_Update_component
ChristineWk
commented
4 years ago just only some ideas. If relevant, I don't know.
Should be in this way: public $live_site = ''; public $ftp_user = ''; public $ftp_pass = ''; Btw: check also extensions. Seems they are outdated. Template, JCE etc. There is also no need to uninstall Akeeba. But maybe to de-active: backuponupdate before updating Joomla.
richard67
commented
4 years ago What happens if you set short_open_tag to false in your php.ini?
apelsinskal
commented
4 years ago What happens if you set short_open_tag to false in your php.ini?
I don't think I can access php.ini on the host server?
apelsinskal
commented
4 years ago just only some ideas. If relevant, I don't know.
Should be in this way: public $live_site = ''; public $ftp_user = ''; public $ftp_pass = ''; Btw: check also extensions. Seems they are outdated. Template, JCE etc.
Trying another website, everything updated and live_site/ftp_user/ftp_pass as you mentioned. Still no luck.
richard67
commented
4 years ago What happens if you set short_open_tag to false in your php.ini?
I don't think I can access php.ini on the host server?
You can put an own php.ini or .user.ini into the Joomla folder to override the settings from the provider‘s ini. For detail about php.ini files or user.ini files please check PHP documentation.
HLeithner
commented
4 years ago @apelsinskal can you please try the update by hand https://docs.joomla.org/J3.x:Upgrading_from_Joomla_3.4.x_to_3.5/en#Update_when_you_can.27t_use_the_Joomla.21_Update_component
thanks
apelsinskal
commented
4 years ago @apelsinskal can you please try the update by hand https://docs.joomla.org/J3.x:Upgrading_from_Joomla_3.4.x_to_3.5/en#Update_when_you_can.27t_use_the_Joomla.21_Update_component
thanks
I click install, and then I get the same error message.
HLeithner
commented
4 years ago hmm... could you please try to upgrade to 3.9.12?
apelsinskal
commented
4 years ago hmm... could you please try to upgrade to 3.9.12?
I have version 3.9.12
ReLater
commented
4 years ago Because I see a 2FA field in the screenshot. Perhaps it has something to do with it?
I've tested twice updates 3.9.11 to 3.9.13 and had no issues but I don't use 2FA.
apelsinskal
commented
4 years ago Because I see a 2FA field in the screenshot. Perhaps it has something to do with it?
I've tested twice updates 3.9.11 to 3.9.13 and had no issues but I don't use 2FA.
I don't use 2FA, it is disabled.
Quy
commented
4 years ago @apelsinskal Please also post in Joomla Forum for upgrading assistance. https://forum.joomla.org/viewforum.php?f=710
apelsinskal
commented
4 years ago @apelsinskal Please also post in Joomla Forum for upgrading assistance. https://forum.joomla.org/viewforum.php?f=710
Some people seems to have issues as well.... https://forum.joomla.org/viewtopic.php?f=710&t=975552
ReLater
commented
4 years ago Check your .htaccess file!
Quy
commented
4 years ago Closing as tbis should be handled in Joomla Forum. If a bug is found, please report back. Thank you.
Steps to reproduce the issue
Using Joomla update system to update from 3.9.11 to 3.9.13 Update package URL is: https://downloads.joomla.org/cms/joomla3/3-9-13/Joomla_3.9.13-Stable-Update_Package.zip Joomla 3.9.13 Release INSTALL THE UPDATE (write files directly)
Expected result
Update from 3.9.11 to 3.9.13
Actual result
Error message and update cancelled: ERROR Invalid login
System information (as much as possible)
============= System Information
php: Linux zeus.oderland.com 3.10.0-962.3.2.lve1.5.26.3.el7.x86_64 #1 SMP Wed Aug 14 08:29:59 EDT 2019 x86_64 dbserver: mysql dbversion: 5.6.46-cll-lve dbcollation: utf8mb4_unicode_ci dbconnectioncollation: utf8mb4_general_ci phpversion: 7.2.24 server: Apache sapi_name: litespeed version: Joomla! 3.9.11 Stable [ Amani ] 13-August-2019 15:00 GMT platform: Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT useragent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_13_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.70 Safari/537.36
============= PHP Settings
safe_mode: false display_errors: true short_open_tag: true file_uploads: true magic_quotes_gpc: false register_globals: false output_buffering: true open_basedir: session.save_path: xxxxxx session.auto_start: 0 disable_functions: xml: true zlib: true zip: true mbstring: true iconv: true max_input_vars: 3000
============= Configuration File
offline: 0 offline_message: This site is down for maintenance.
Please check back again soon. display_offline_message: 1 offline_image: sitename: xxxxxx editor: jce captcha: 0 list_limit: 20 access: 1 debug: 0 debug_lang: 0 dbtype: mysqli host: xxxxxx user: xxxxxx password: xxxxxx db: xxxxxx dbprefix: xxxxxx live_site: secret: xxxxxx gzip: 0 error_reporting: default helpurl: https://help.joomla.org/proxy/index.php?option=com_help&keyref=Help{major}{minor}:{keyref} ftp_host: ftp_port: ftp_user: xxxxxx ftp_pass: xxxxxx ftp_root: ftp_enable: 0 offset: UTC mailonline: 1 mailer: mail mailfrom: xxxxxx fromname: xxxxxx sendmail: xxxxxx smtpauth: 0 smtpuser: xxxxxx smtppass: xxxxxx smtphost: xxxxxx smtpsecure: none smtpport: 25 caching: 0 cache_handler: file cachetime: 15 MetaDesc: MetaKeys: MetaTitle: 1 MetaAuthor: 1 MetaVersion: 0 robots: sef: 1 sef_rewrite: 0 sef_suffix: 0 unicodeslugs: 0 feed_limit: 10 log_path: xxxxxx tmp_path: xxxxxx lifetime: 15 session_handler: database memcache_persist: 1 memcache_compress: 0 memcache_server_host: xxxxxx memcache_server_port: 11211 memcached_persist: 1 memcached_compress: 0 memcached_server_host: xxxxxx memcached_server_port: 11211 redis_persist: 1 redis_server_host: xxxxxx redis_server_port: 6379 redis_server_auth: redis_server_db: 0 proxy_enable: 0 proxy_host: proxy_port: proxy_user: proxy_pass: massmailoff: 0 MetaRights: sitename_pagetitles: 0 force_ssl: 0 session_memcache_server_host: xxxxxx session_memcache_server_port: 11211 session_memcached_server_host: xxxxxx session_memcached_server_port: 11211 frontediting: 1 feed_email: author cookie_domain: cookie_path: asset_id: 1
============= Folder Permissions
administrator/components: writable administrator/language: writable administrator/language/overrides: writable administrator/language/en-GB: writable administrator/language/sv-SE: writable administrator/manifests/packages: writable administrator/manifests/files: writable administrator/manifests/libraries: writable administrator/modules: writable administrator/templates: writable components: writable images: writable images/pm: writable images/downloads: writable images/tillstand: writable images/resultat: writable images/docs: writable images/stories: writable images/sampledata: writable images/headers: writable images/styrelse: writable images/banners: writable images/em: writable images/slideshow: writable language: writable language/overrides: writable language/en-GB: writable language/sv-SE: writable libraries: writable media: writable modules: writable plugins: writable plugins/quickicon: writable plugins/search: writable plugins/user: writable plugins/twofactorauth: writable plugins/extension: writable plugins/content: writable plugins/sampledata: writable plugins/installer: writable plugins/editors-xtd: writable plugins/privacy: writable plugins/editors: writable plugins/authentication: writable plugins/actionlog: writable plugins/system: writable plugins/finder: writable plugins/fields: writable plugins/captcha: writable templates: writable configuration.php: writable cache: writable administrator/cache: writable log: writable tmp: writable
============= PHP Information
============= Extensions
Additional comments
This error occurs on all my websites, no matter which host they have.