richard67
commented
4 years ago @1337180 What do you mean with "install A12 on php 7.3.16 (newest is 18)"? What is "A12"? Joomla 4.0 Alpha 12? If so:
Updating between Joomla 4 Alpha versions or nightly builds is not supported due to possible and neccessary changes in the 4.0 update sql scripts. Otherwise, if we would not have had this restriction, we would now have a gazillion of 4.0 update scripts now.
That means if you have updated a Joomla Alpha 12 to lates nightly, you have errors in database schema for sure, because since Alpha 12 there have been made many changes in the 4.0 existing update sql scripts.
So to verify your issue with the statistics, please make a new installation on the latest Joomla 4 nightly build (you can download it from here https://developer.joomla.org/nightly-builds.html) and check if you still can reproduce the issue. If not, please close the issue here. Thanks in advance.
P.S.: As soon as Beta 1 is out, updating will be supported between releases, i.e. from a beta version to a later beta version or a release candidate and so on.
Quy
Steps to reproduce the issue
install A12 on php 7.3.16 (newest is 18) login into admin > than this pops out Error RuntimeException: Could not connect to statistics server: Operation timed out after 2001 milliseconds with 0 bytes received
Expected result
no err
Actual result
ping timed out, maybe 2000ms isnt enough + why dont try resend the operation
System information (as much as possible)
php 7.3.16
============= System Information
php: Linux php73-web-104 4.4.0-170-generic #199-Ubuntu SMP Thu Nov 14 01:45:04 UTC 2019 x86_64 dbserver: mysql dbversion: 10.1.10-MariaDB dbcollation: utf8_general_ci dbconnectioncollation: utf8mb4_general_ci dbconnectionencryption: dbconnencryptsupported: false phpversion: 7.3.16 server: Apache sapi_name: apache2handler version: Joomla! 4.0.0-beta1-dev Development [ Mañana ] 17-October-2019 20:21 GMT useragent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
============= PHP Settings
display_errors: false short_open_tag: true file_uploads: true output_buffering: false open_basedir: xxxxxx session.save_path: xxxxxx session.auto_start: 0 disable_functions: xml: true zlib: true zip: true mbstring: true iconv: true max_input_vars: 1000
============= Configuration File
offline: false offline_message: This site is down for maintenance.
Please check back again soon. display_offline_message: 1 offline_image: sitename: xxxxxx editor: tinymce captcha: 0 list_limit: 20 access: 1 debug: false debug_lang: false debug_lang_const: true dbtype: mysqli host: xxxxxx user: xxxxxx password: xxxxxx db: xxxxxx dbprefix: xxxxxx live_site: secret: xxxxxx gzip: false error_reporting: default helpurl: https://help.joomla.org/proxy?keyref=Help{major}{minor}:{keyref}&lang={langcode} ftp_host: ftp_port: ftp_user: xxxxxx ftp_pass: xxxxxx ftp_root: ftp_enable: 0 offset: UTC mailonline: true mailer: mail mailfrom: xxxxxx fromname: xxxxxx sendmail: xxxxxx smtpauth: false smtpuser: xxxxxx smtppass: xxxxxx smtphost: xxxxxx smtpsecure: none smtpport: 25 caching: 0 cache_handler: file cachetime: 15 cache_platformprefix: false MetaDesc: MetaKeys: MetaTitle: true MetaAuthor: true MetaVersion: false robots: sef: true sef_rewrite: false sef_suffix: false unicodeslugs: false feed_limit: 10 feed_email: none log_path: xxxxxx tmp_path: xxxxxx lifetime: 15 session_handler: database shared_session: false session_metadata: true
============= Folder Permissions
administrator/components: writable administrator/language: writable administrator/language/overrides: writable administrator/language/en-GB: writable administrator/manifests/libraries: writable administrator/manifests/packages: writable administrator/manifests/files: writable administrator/modules: writable administrator/templates: writable components: writable images: writable images/headers: writable images/sampledata: writable images/banners: writable language: writable language/overrides: writable language/en-GB: writable libraries: writable media: writable modules: writable plugins: writable plugins/editors-xtd: writable plugins/content: writable plugins/captcha: writable plugins/api-authentication: writable plugins/media-action: writable plugins/authentication: writable plugins/actionlog: writable plugins/twofactorauth: writable plugins/editors: writable plugins/privacy: writable plugins/system: writable plugins/installer: writable plugins/webservices: writable plugins/extension: writable plugins/behaviour: writable plugins/finder: writable plugins/user: writable plugins/filesystem: writable plugins/fields: writable plugins/sampledata: writable plugins/quickicon: writable templates: writable configuration.php: writable administrator/cache: writable media/cache: writable log: writable tmp: writable
============= PHP Information
============= Extensions
============= System Information
php: Linux php73-web-104 4.4.0-170-generic #199-Ubuntu SMP Thu Nov 14 01:45:04 UTC 2019 x86_64 dbserver: mysql dbversion: 10.1.10-MariaDB dbcollation: utf8_general_ci dbconnectioncollation: utf8mb4_general_ci dbconnectionencryption: dbconnencryptsupported: false phpversion: 7.3.16 server: Apache sapi_name: apache2handler version: Joomla! 4.0.0-beta1-dev Development [ Mañana ] 17-October-2019 20:21 GMT useragent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:76.0) Gecko/20100101 Firefox/76.0
============= PHP Settings
display_errors: false short_open_tag: true file_uploads: true output_buffering: false open_basedir: xxxxxx session.save_path: xxxxxx session.auto_start: 0 disable_functions: xml: true zlib: true zip: true mbstring: true iconv: true max_input_vars: 1000
============= Configuration File
offline: false offline_message: This site is down for maintenance.
Please check back again soon. display_offline_message: 1 offline_image: sitename: xxxxxx editor: tinymce captcha: 0 list_limit: 20 access: 1 debug: false debug_lang: false debug_lang_const: true dbtype: mysqli host: xxxxxx user: xxxxxx password: xxxxxx db: xxxxxx dbprefix: xxxxxx live_site: secret: xxxxxx gzip: false error_reporting: default helpurl: https://help.joomla.org/proxy?keyref=Help{major}{minor}:{keyref}&lang={langcode} ftp_host: ftp_port: ftp_user: xxxxxx ftp_pass: xxxxxx ftp_root: ftp_enable: 0 offset: UTC mailonline: true mailer: mail mailfrom: xxxxxx fromname: xxxxxx sendmail: xxxxxx smtpauth: false smtpuser: xxxxxx smtppass: xxxxxx smtphost: xxxxxx smtpsecure: none smtpport: 25 caching: 0 cache_handler: file cachetime: 15 cache_platformprefix: false MetaDesc: MetaKeys: MetaTitle: true MetaAuthor: true MetaVersion: false robots: sef: true sef_rewrite: false sef_suffix: false unicodeslugs: false feed_limit: 10 feed_email: none log_path: xxxxxx tmp_path: xxxxxx lifetime: 15 session_handler: database shared_session: false session_metadata: true
============= Folder Permissions
administrator/components: writable administrator/language: writable administrator/language/overrides: writable administrator/language/en-GB: writable administrator/manifests/libraries: writable administrator/manifests/packages: writable administrator/manifests/files: writable administrator/modules: writable administrator/templates: writable components: writable images: writable images/headers: writable images/sampledata: writable images/banners: writable language: writable language/overrides: writable language/en-GB: writable libraries: writable media: writable modules: writable plugins: writable plugins/editors-xtd: writable plugins/content: writable plugins/captcha: writable plugins/api-authentication: writable plugins/media-action: writable plugins/authentication: writable plugins/actionlog: writable plugins/twofactorauth: writable plugins/editors: writable plugins/privacy: writable plugins/system: writable plugins/installer: writable plugins/webservices: writable plugins/extension: writable plugins/behaviour: writable plugins/finder: writable plugins/user: writable plugins/filesystem: writable plugins/fields: writable plugins/sampledata: writable plugins/quickicon: writable templates: writable configuration.php: writable administrator/cache: writable media/cache: writable log: writable tmp: writable
============= PHP Information
============= Extensions
Additional comments
should add retry function because of packet loss or simple retry works