Installer logic doesn't provide much information to help diagnose the issue - Githubissues

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Installer logic doesn't provide much information to help diagnose the issue #29727

Open philipwhiuk opened 4 years ago

philipwhiuk commented 4 years ago

Steps to reproduce the issue

On a setup that is misconfigured in some way, click the "Add Install From Web" button on a new installation

Expected result

One of:

A successful installation
A message giving sufficient information to fix the issue e.g. :
Unable to download install package to extensions folder - folder is not writeable by server
Unable to extract install package to administration/components folder - zip extension is missing

Actual result

Error 
Unable to find install package

System information (as much as possible)

Server - Ubuntu 18.04.
Database: mysql 5.7.27
PHP: 7.2.19
Apache - Apache/2.4.29
Joomla! 3.9.19 Stable

Additional comments

Likely the issue in my individual case is that a certain folder needs chgrp-ing. But this is a not un-reported issue on other installs (e.g. https://stackoverflow.com/questions/47210149/joomla-error-unable-to-find-install-package ) and surely it's possible to do better.

From code inspection this likely affects 3.x and 4.x:

ReLater commented 4 years ago

From my point of view it would go to far to analyze environment miscongigurations in situations that you describe. That would result in an overhead of additional code with eventualities blah.

But yes, at least a prominent after-Joomla-installation-message that points to the system informations that are present in Joomla with hint like "Before you proceed have a look ..." could be helpful sometimes.

See also: https://github.com/joomla/joomla-cms/issues/25921 (good idea but no manpower ;-) )