Closed kr34tor369 closed 2 months ago
Expected and actual result is the same?
@kr34tor369 The actual result should describe what happens, the expected result should describe how it should be.
@richard67 your right, I am new at this part, It was late and I guess I thought it was asking the expected result of the error. Is there a way to edit that section to reflect the proper information? I don't see anywhere to edit.
@richard67 your right, I am new at this part, It was late and I guess I thought it was asking the expected result of the error. Is there a way to edit that section to reflect the proper information? I don't see anywhere to edit.
@kr34tor369 YOu can go to the issue directly on GitHub here: https://github.com/joomla/joomla-cms/issues/44121 . There is a "..." link at the right top corner of the issue description box. It opens a pull-down menu which should have an "Edit" option for you as you are the author of the issue.
It seems that somehow session_handler was set to memcached instead of database in the configuration.php file. After setting it to database, I am able to login and users can login from frontend. All I did was change the timezone in Global Configuration from the joomla admin backend and was logged out after saving the change and was unable to login. I cannot say what session_handler was set to because I never changed anything in that regard. I don't see how it is possible for joomla to just change it to memcached but something happened and memcached wont allow the session to renew. So as long as sesion_handler is set to 'database' or 'filesystem', admin login seems to work fine and registered users can login without the cookie error.
If your server does not support memcached, the option won't work. In any case, since this isn't a bug in Joomla, I'm closing this issue.
Steps to reproduce the issue
Login from administrator panel > Global Configuration > change timezone from UTC to America/Phoenix
Expected result
You should be logged into the backend of your joomla website as administrator.
Actual result
You will be logged out and unable to log back in as administrator and all users will be unable to login to their accounts from the frontend.
System information (as much as possible)
Additional comments
I have researched a cause and remedy for the last 3 days including seeking assistance in the joomla forum with no avail. (https://forum.joomla.org/viewtopic.php?f=839&t=1012015&p=3731035#p3731035) I have also contacted my hosting provider to make there wasd nothing going on at the server that would block the login. I did not change anything other than the timezone and now when I try to log in, the page refreshes with no errors. I turned on error reporting and debugging and there are no errors when attempting to log in. The only error messages that I can get is when you try to log in from the frontend from any account whether admin or user you will receive this error:
The page isn’t redirecting properly
An error occurred during a connection to arizonadejure.org.
I have tried every browser I can think of and every computer and mobile device available to me with no avail. Hopefully this can be figured out soon as it is very difficult to admin from cpanel.