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joomla / joomla-websites

This repository is for reporting issues with the joomla.org websites only. Please report issues with the Joomla CMS at https://github.com/joomla/joomla-cms/issues/new
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Unkown Joomla... Cannot load update page #1947

Closed tsuki27 closed 6 months ago

tsuki27 commented 6 months ago

I cannot update Joomla nor load the update screen panel. It was fine before but suddenly when I log into backend, it became Unknown Joomla... without stating any error.

Joomla ver: 5.0.0 (was gonna update to 5.0.1 after template got updated) Php ver: 8.2.13

I did try some of the tips from the internet, like clearing cache, rebuilding the components, update database structure.

Photos before and after are included for reference.

Please help cus I don't want to proceed through the web building process in case I had to reinstall everything again :')

It was like this before Now it's like this Screenshot 2023-12-01 145632 Nothing loads on the update page

Thank you.

tsuki27 commented 6 months ago

Update: I'm stupid. I turned on maximum error message and my joomla update page end up dead.

pe7er commented 6 months ago

This repository is ONLY for reporting issues with the official *.joomla.org websites, not about the Joomla! CMS.

In the future for user support issues with your Joomla CMS website, please go to: https://forum.joomla.org/ https://docs.joomla.org/Main_Page or find a service provider at https://resources.joomla.org/

Thanks!