Cannot register a new website on joomla website

[jkkvilo]

When trying to register a website (launch.joomla.org) the form keeps refusing to accept a valid phone number for verification. The phone number is Kenyan. The error is your country, phone number and location data do not match.

[dereksca]

Hello, please send an e-mail with your registration details, whether you want Joomla 4 or 5 and what .joomla.com subdomain you'd need to sales@cloudaccess.net - the account will then be created manually

[ceford]

Is this a general solution to this problem? I recently updated the documentation, see https://docs.joomla.org/How_to_build_your_free_Joomla_Website

Does it need amendment?

[dereksca]

Yes, it's the best solution for this problem and having it in the official doc is a good idea

[ceford]

Done! https://docs.joomla.org/How_to_build_your_free_Joomla_Website#Step_3:_Create_an_account

[jkkvilo]

Hello, please send an e-mail with your registration details, whether you want Joomla 4 or 5 and what .joomla.com subdomain you'd need to sales@cloudaccess.net - the account will then be created manually

Ok thanks, I will try this as definitely an issue on the website and I cannot create a site.