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joomla / joomla-websites

This repository is for reporting issues with the joomla.org websites only. Please report issues with the Joomla CMS at https://github.com/joomla/joomla-cms/issues/new
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[forum.joomla.org] Error upgrading from Joomla 3.10. #1973

Closed birdiepromotions closed 2 months ago

birdiepromotions commented 2 months ago

Hello,

I'm new here and not very saavy with upgrading websites or coding. I had someone trying for the longest time to upgrade the Joomla to 4 or even 5 and he has been getting this error message. Can anyone assist or give some insight on how to get past this?

This is the error:

Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."

then there is an option that says Help me resolve this that isn't much help.

pe7er commented 2 months ago

Hi,

This repository is ONLY for reporting issues with the official *.joomla.org websites, not for your own website that uses Joomla! CMS.

For user support issues with your Joomla CMS website, please go to: https://forum.joomla.org/ https://docs.joomla.org/Main_Page or find a service provider at https://resources.joomla.org/

For this reason, I'm closing your issue here. Thanks!

birdiepromotions commented 2 months ago

I guess I'm confused. I thought I asked the question on forum.joomla.org? That's the same link you just sent is it not?

On Tue, Feb 27, 2024 at 4:31 AM Peter Martin @.***> wrote:

Hi,

This repository is ONLY for reporting issues with the official *. joomla.org websites, not for your own website that uses Joomla! CMS.

For user support issues with your Joomla CMS website, please go to: https://forum.joomla.org/ https://docs.joomla.org/Main_Page or find a service provider at https://resources.joomla.org/

For this reason, I'm closing your issue here. Thanks!

— Reply to this email directly, view it on GitHub https://github.com/joomla/joomla-websites/issues/1973#issuecomment-1966135170, or unsubscribe https://github.com/notifications/unsubscribe-auth/BGPQFTWI3UGF4UX6SJ5HZUTYVWRYZAVCNFSM6AAAAABD3NXZ7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNRWGEZTKMJXGA . You are receiving this because you authored the thread.Message ID: @.***>

pe7er commented 2 months ago

No, you created an issue with [forum.joomla.org] in the title, in a GitHub repository dedicated to issues with the official Joomla.org websites.

https://forum.joomla.org is a separate website for issues with Joomla users' websites. Please go to that website to get help with the issue on your own website.

birdiepromotions commented 2 months ago

Thank you, I will do that.

On Tue, Feb 27, 2024 at 7:38 AM Peter Martin @.***> wrote:

No, you created an issue with [forum.joomla.org] in the title, in a GitHub repository dedicated to issues with the official Joomla.org websites.

https://forum.joomla.org is a separate website for issues with Joomla users' websites. Please go to that website to get help with the issue on your own website.

— Reply to this email directly, view it on GitHub https://github.com/joomla/joomla-websites/issues/1973#issuecomment-1966454261, or unsubscribe https://github.com/notifications/unsubscribe-auth/BGPQFTQ76ALCR665BPECXRLYVXHSTAVCNFSM6AAAAABD3NXZ7CVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMYTSNRWGQ2TIMRWGE . You are receiving this because you authored the thread.Message ID: @.***>