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joppuyo / acf-image-aspect-ratio-crop

Image Aspect Ratio Crop field for Advanced Custom Fields
https://wordpress.org/plugins/acf-image-aspect-ratio-crop/
GNU General Public License v2.0
106 stars 16 forks source link

all media files are delete #95

Open Megatholding opened 3 years ago

Megatholding commented 3 years ago

After installing this plugin, when I upload a photo via ACF, all media files are deleted. This problem no longer exists when I uninstall the plugin. I feel there is a big bug

joppuyo commented 3 years ago

This is something that shouldn't happen.

If you disable the plugin, can you still view the files or are the files gone from the filesystem and the database too?

Megatholding commented 3 years ago

Files are deleted completely

joppuyo commented 3 years ago

There might be a conflict with a theme or a plugin.

Could you post a list of plugins installed on the site? This can be done by going to to Tools -> Site Health -> Info -> Copy site info to clipboard

You may redact any sensitive information.

Megatholding commented 3 years ago

https://user-images.githubusercontent.com/94099153/141306540-64b66016-458b-41ec-85e9-cf4d40b5ef06.jpg

Megatholding commented 3 years ago

ACF Frontend (Premium) Admin Menu Editor Pro Advanced Custom Fields PRO Advanced Custom Fields: Extended PRO Advanced Custom Fields: Image Aspect Ratio Crop All-in-One WP Migration Disable Gutenberg Dynamic.ooo - Dynamic Content for Elementor Element Pack Pro Elementor Elementor Pro ElementsKit Lite ElementsKit Pro Emage Hover Effects for Elementor File Renaming on upload Pro Insert Headers and Footers JetElements For Elementor JetEngine JetSearch For Elementor JetSmartFilters Piotnet Addons For Elementor Pro PowerPack Pro for Elementor Unlimited Elements for Elementor (Premium) WP Rocket WP-Optimize Premium - Clean, Compress, Cache

Megatholding commented 3 years ago

`

wp-core

version: 5.8.2 site_language: en_US user_language: en_US timezone: Asia/Tehran permalink: undefined https_status: true multisite: false user_registration: 0 blog_public: 0 default_comment_status: open environment_type: production user_count: 4 dotorg_communication: true

wp-paths-sizes

wordpress_path: /home/avan/public_html wordpress_size: 1.75 GB (1875915089 bytes) uploads_path: /home/avan/public_html/wp-content/uploads uploads_size: 67.15 MB (70413600 bytes) themes_path: /home/avan/public_html/wp-content/themes themes_size: 7.03 MB (7370018 bytes) plugins_path: /home/avan/public_html/wp-content/plugins plugins_size: 247.18 MB (259187813 bytes) database_size: 16.08 MB (16859136 bytes) total_size: 2.08 GB (2229745656 bytes)

wp-dropins (1)

advanced-cache.php: true

wp-active-theme

name: Hello Elementor (hello-elementor) version: 2.4.1 author: Elementor Team author_website: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash parent_theme: none theme_features: core-block-patterns, widgets-block-editor, menus, post-thumbnails, automatic-feed-links, title-tag, html5, custom-logo, editor-style, align-wide, woocommerce, wc-product-gallery-zoom, wc-product-gallery-lightbox, wc-product-gallery-slider theme_path: /home/avan/public_html/wp-content/themes/hello-elementor auto_update: Disabled

wp-themes-inactive (3)

Twenty Nineteen: version: 2.1, author: the WordPress team, Auto-updates disabled Twenty Twenty: version: 1.8, author: the WordPress team, Auto-updates disabled Twenty Twenty-One: version: 1.4, author: the WordPress team, Auto-updates disabled

wp-plugins-active (27)

ACF Frontend (Premium): version: 3.2.6, author: Shabti Kaplan, Auto-updates disabled Admin Menu Editor Pro: version: 2.16, author: Janis Elsts, Auto-updates disabled Advanced Custom Fields: Extended PRO: version: 0.8.8.6, author: ACF Extended, Auto-updates disabled Advanced Custom Fields PRO: version: 5.10.2, author: Delicious Brains (latest version: 5.11), Auto-updates disabled All-in-One WP Migration: version: 7.50, author: ServMask, Auto-updates disabled Disable Gutenberg: version: 2.5.1, author: Jeff Starr, Auto-updates disabled Dynamic.ooo - Dynamic Content for Elementor: version: 2.0.6, author: Dynamic.ooo (latest version: 2.0.8), Auto-updates disabled Elementor: version: 3.4.7, author: Elementor.com, Auto-updates disabled Elementor Pro: version: 3.5.1, author: Elementor.com, Auto-updates disabled Element Pack Pro: version: 5.12.0, author: BdThemes (latest version: 5.13.0), Auto-updates disabled ElementsKit Lite: version: 2.4.0, author: Wpmet, Auto-updates disabled ElementsKit Pro: version: 2.3.7, author: Wpmet, Auto-updates disabled Emage Hover Effects for Elementor: version: 4.3.4, author: Blocksera, Auto-updates disabled File Renaming on upload Pro: version: 1.2.9, author: Pablo S G Pacheco, Auto-updates disabled Insert Headers and Footers: version: 1.6.0, author: WPBeginner, Auto-updates disabled JetElements For Elementor: version: 2.5.9, author: Crocoblock (latest version: 2.6.0), Auto-updates disabled JetEngine: version: 2.10.0, author: Crocoblock, Auto-updates disabled JetSearch For Elementor: version: 2.1.14, author: Crocoblock, Auto-updates disabled JetSmartFilters: version: 2.3.2, author: Crocoblock, Auto-updates disabled Piotnet Addons For Elementor Pro: version: 6.4.13, author: Luong Huu Phuoc (Louis Hufer), Auto-updates disabled PowerPack Pro for Elementor: version: 2.6.0, author: Team IdeaBox - PowerPack Elements, Auto-updates disabled Unlimited Elements for Elementor (Premium): version: 1.4.86, author: Unlimited Elements, Auto-updates disabled WP-Optimize Premium - Clean, Compress, Cache: version: 3.1.12, author: David Anderson, Ruhani Rabin, Team Updraft, Auto-updates disabled WP Rocket: version: 3.10.2, author: WP Media, Auto-updates disabled المنتور فارسی: version: 2.4.12, author: المنتور فارسی, Auto-updates disabled تاریخ شمسی و فارسی ساز وردپرس: version: 4.1.0, author: wpvar.com, Auto-updates disabled فیلد عددی ACF: version: 1.0.0, author: Seyed Ali Jafari, Auto-updates disabled

wp-plugins-inactive (1)

Advanced Custom Fields: Image Aspect Ratio Crop: version: 6.0.0, author: Johannes Siipola, Auto-updates disabled

wp-media

image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available imagick_version: Not available file_uploads: File uploads is turned off post_max_size: 1024M upload_max_filesize: 1024M max_effective_size: 1 GB max_file_uploads: 20 gd_version: bundled (2.1.0 compatible) gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM ghostscript_version: unknown

wp-server

server_architecture: Linux 3.10.0-1160.11.1.el7.x86_64 x86_64 httpd_software: LiteSpeed php_version: 8.0.12 64bit php_sapi: litespeed max_input_variables: 1000 time_limit: 180 memory_limit: 30000M max_input_time: 180 upload_max_filesize: 1024M php_post_max_size: 1024M curl_version: 7.79.1 OpenSSL/1.1.1l suhosin: false imagick_availability: false pretty_permalinks: true htaccess_extra_rules: true

wp-database

extension: mysqli server_version: 5.7.36 client_version: mysqlnd 8.0.12

wp-constants

WP_HOME: undefined WP_SITEURL: undefined WP_CONTENT_DIR: /home/avan/public_html/wp-content WP_PLUGIN_DIR: /home/avan/public_html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 30000M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: true CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_LOCAL_DEV: undefined DB_CHARSET: utf8 DB_COLLATE: undefined

wp-filesystem

wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable

`

joppuyo commented 3 years ago

Access to site won’t be very useful since I can’t debug it.

But if you could export the whole site as a zip file with all the themes and plugins, and a database dump, I could try to reproduce the issue in a local environment.

You can send me the files @ johannes@siipo.la

Megatholding commented 3 years ago

Do you want me to give you full access to the website?

Megatholding commented 3 years ago

I have sent the complete information for review to your email

Megatholding commented 3 years ago

I have noticed that the Image Aspect Ratio Crop Field plugin has a problem with the ACF Frontend (Premium) plugin - when both plugins are enabled, the image is attached to the posts and all media is removed. This problem is fixed when the Image Aspect Ratio Crop Field plugin is disabled

Megatholding commented 3 years ago

what happened ? Is the problem solved?

joppuyo commented 2 years ago

Hey, apologies, I haven't had time to take a look at this. But it seems like this issue is related to the plugin "ACF Frontend". I would not recommend using that plugin alongside ACF Image Aspect Ratio Crop for the time being.

I don't use "ACF Frontend" myself and this plugin does not officially support it.

When I have time, I'll try to see of there is an easy way to fix this compatibility issue.

joppuyo commented 2 years ago

This is currently not a critical priority issue for me since this doesn't seem to be very commonly used plugin.

Deleting the media library is of course a very serious issue but it seems like this only occurs of you have "ACF Frontend" installed which majority of people do not have.