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jorenn92 / Maintainerr

Looks and smells like Overseerr, does the opposite. Maintenance tool for the Plex ecosystem
https://maintainerr.info
MIT License
754 stars 13 forks source link

Cannot sync with Plex #1196

Closed Dal78 closed 1 month ago

Dal78 commented 1 month ago

Describe the bug On a fresh install, with correct permissions set on file structure, following docker compose guide on Synology NAS plex cannot retreive a list of plex servers although confirms list retrieved successfully.

Plex account connects fine with authenticate button.

Manual entry of secure or insecure plex hostnames or local IP adresses yields a failed test and no integration to plex.

Other apps such as overseer are fine running on the same docker network.

Can someone else check a clean setup to identify if this is something unique to my configuration / plex user?

Device (please complete the following information):

jorenn92 commented 1 month ago

Hey! Did you authenticate first before attempting to fetch available servers?

Dal78 commented 1 month ago

Confirmed. Tried it just now again on a clean container. Only drop down shown on fetch is " Manual configuration"

jorenn92 commented 1 month ago

Are there any errors in the logs? I’ll try myself when i’ve got some time on my hands, but it sounds like the network calls fail for some reason.

Dal78 commented 1 month ago

How strange, i enabled debug to get more verbosity and it refreshed the list of servers out of the box this morning and works.

Still works with debug off. Maybe something funny going on with plex infrastructure ?

jorenn92 commented 1 month ago

It's possible Plex had some issues on your initial attempt, we fetch the account's servers from a public Plex URL. I also wasn't able to reproduce it when I tried earlier this week.

I'll close this issue for now. If you do happen to notice it again, you're free to open a new issue and link to this one.