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Unknown error 0 when out of quota #122

Closed magnush0lm closed 3 years ago

magnush0lm commented 3 years ago

Make sure you are running the latest version of jotta-cli before reporting an issue.

jotta-cli release (jotta-cli version): jottad executable : /usr/bin/jottad jottad appdata : /var/lib/jottad jottad version : 0.7.35160 jotta-cli version : 0.7.35160

Description of problem: When you try to upload files but have or are about to exceed you quota, you get an unknown error: ERROR unknown error XID: Z0JwbmJQYmdITUxV Error 0: UNKNOWN

Expected: Error n: out of quota, quota exceeded or some other exception text that makes sense and points you in direction of a solution

jotta-cli status (jotta-cli status):

 Account   : test-users@domain.com on Jottacloud
 Usage     : 4.88GiB / 5.00GiB
 Device    : jotta-test
------------------------------------------------------------------------------
 No folders added to backup yet

Relevant logs for the issue (cat ~/.jottad/jottabackup.log)

cat: /home/debian/.jottad/jottabackup.log: No such file or directory

Traceback

Additional info:

sudo apt-get install wget apt-transport-https ca-certificates

this is missing in you howto at https://docs.jottacloud.com/en/articles/1436855-jottacloud-cli-for-linux-debian-packages

sudo apt-get install gnupg2

echo "deb https://repo.jotta.us/debian debian main" | sudo tee /etc/apt/sources.list.d/jotta-cli.list wget -O - https://repo.jotta.us/public.gpg | sudo apt-key add - sudo apt-get install jotta-cli jotta-cli login

log in with fresh, free account

create dummy file

truncate -s 1000M 1000m.dump

upload it until you reach quota

jotta-cli archive 1000m.dump --remote=/Archive/1000m1.dump jotta-cli archive 1000m.dump --remote=/Archive/1000m2.dump jotta-cli archive 1000m.dump --remote=/Archive/1000m3.dump jotta-cli archive 1000m.dump --remote=/Archive/1000m4.dump jotta-cli archive 1000m.dump --remote=/Archive/1000m5.dump jotta-cli archive 1000m.dump --remote=/Archive/1000m6.dump

ERROR unknown error XID: Z0JwbmJQYmdITUxV Error 0: UNKNOWN

coopersimon commented 3 years ago

Thanks for the issue! We will investigate and aim to fix this in the next release.

Kimbsen commented 3 years ago

We released 0.8.36055 today which should provide a clearer error message for this and other errors.