search

jotta / jotta-cli-issues

45 stars 1 forks source link

Error: Could not connect to jottad. #163

Open pehkawn opened 2 years ago

pehkawn commented 2 years ago

Make sure you are running the latest version of jotta-cli before reporting an issue.

jotta-cli release (jotta-cli version): 0.12.50392

Description of problem: jotta-cli has seemingly stopped backing up my data, returning an error message that it can not connect to jottad.

Expected: No issues.

jotta-cli status (jotta-cli status):

$ jotta-cli status
Error: Could not connect to jottad. Is it running on unix:///run/user/1000/jottad/jottad.socket ?

Relevant logs for the issue (~/.jottad/jottabackup.log or /var/lib/jotta/jottabackup.log )

pid:1168 2021/10/28 14:32:09 Queueing scheduled scan of /home/user/.jottacloud
pid:1168 2021/10/28 14:32:09 Starting full scan at /home/user/.jottacloud
pid:1168 2021/10/28 14:32:09 ok stat with 0 got filesystem info id[d842c2ad6372c43b] type[ext2/ext3] for path /home/user/.jottacloud
pid:1168 2021/10/28 14:32:09 Running full scan at /home/user/.jottacloud [d842c2ad6372c43b/d842c2ad6372c43b]
pid:1168 2021/10/28 14:32:14 Error checksumming /home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r : files.Open(/home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r | /home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r) : open /home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r: permission denied
pid:1168 2021/10/28 14:32:14 Error uploading {"Name":"_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r","Size":658325,"Modified":"2021-09-15T13:59:47.032737+02:00","Created":"2021-10-28T12:08:48.08389087+02:00","Checksum":"","State":"Added"} => files.Open(/home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r | /home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r) : open /home/user/.jottacloud/.jobb_vault/d/CM/6REZRDLFFOK3FSXVD7VRRPSYJMM6OG/_YWOfk-j_2537CmIO-KdF5fV7g7Dmi4wItev.c9r: permission denied
pid:1168 2021/10/28 14:32:16 full scan at /home/user/.jottacloud completed in 7.319734179s. Found 82327 files 417.80GiB
pid:1168 2021/10/28 14:32:16 Queue for /home/user/.jottacloud is done

Traceback

Additional info:

Kimbsen commented 2 years ago

We did change how jottad and jotta-cli communicate with the 0.12 release. There is more information about the change under the release notes here: https://docs.jottacloud.com/en/articles/1461561-release-notes-for-jottacloud-cli . There is also an example of how to connect jotta-cli(root ) to jottad(user) here: https://github.com/jotta/jotta-cli-issues/issues/162

If you cannot find information to resolve your issue i'll take a look at it on monday. Send an email to support@jottacloud.com and reference this issue and i'll get in touch there.