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ERROR Cannot add <PATH> to backup: Unable to get filesysteminfo #166

Open stormDE opened 2 years ago

stormDE commented 2 years ago

Make sure you are running the latest version of jotta-cli before reporting an issue.

jotta-cli release (jotta-cli version):

i am using the latets armhf Binarys to use it on my ZYXEL NAS542
jottad version    : 0.12.51202
jotta-cli version : 0.12.51202

Description of problem: cant add Folder for backup --> ERROR Cannot add <PATH> to backup: Unable to get filesysteminfo

Expected:

./jotta-cli add <PATH>
OK!

jotta-cli status (jotta-cli status):

------------------------------------------------------------------------------
 Account   : MAIL on Jottacloud
 Usage     : XXXTiB / ( Unlimited )
 Device    : NAME
------------------------------------------------------------------------------
 No folders added to backup yet
------------------------------------------------------------------------------

Relevant logs for the issue (~/.jottad/jottabackup.log or /var/lib/jotta/jottabackup.log ) pid:32632 2022/01/31 23:37:59 stat of /i-data/e76ffb15/Data failed: Unable to get filesysteminfo pid:32632 2022/01/31 23:37:59 unable to verify root of backup[/i-data/e76ffb15/Data] => Cannot add /i-data/e76ffb15/Data to backup: Unable to get filesysteminfo.

Traceback ERROR Cannot add <PATH> to backup: Unable to get filesysteminfo

Additional info: i use it with an very Old CLI Version from 2019 and it worked before, after update and deleting the Binarys of the older version, it dosnt work anymore.

is this a Bug in the new Version ?

BR

st0rm

stormDE commented 1 year ago

Hi, I will update you and I will tell that I have found a workaround to upload files from my zyxel nas to jotta cloud through the cli.

Today I have update the armhf binarys Version to 0.14.60923 and it seems that I can upload my files with the command: Jotta-cli archive path/to/files this is not the best solution but It works to upload my files one time.

But if I want to sync my files with command: Jotta-cli add path/to/files I got the error from above.

I hope you can fix this issue in future. Sync files through jotta-cli will be awesome!

Best regards