Proactive Events Does Not Alert Devices

[Voice-First-AI]

I'm submitting a...

• [x] Bug report
• [ ] Feature request
• [ ] Documentation issue or request
• [ ] Other... Please describe:

Expected Behavior

Triggering the Alexa Proactive Events API should cause all devices with the skill enabled to display the AMAZON.MessageAlert.Activated notification to the customer.

Current Behavior

Devices with the skill enabled did not display AMAZON.MessageAlert.Activated notification although the intent is triggered.

There are no error messages. That's the most disturbing part.

• We have used the Jovo CLI to publish an update to the Alexa Skills Manifest We have the proactive events Jovo Project stored in AWS Lambda :cloud:
• We have the AWS API Gateway address as the uri: {API-GATEWAY-ADDRESS} in project.js :link:
• We have added hostname: `{API-GATEWAY-ADDRESS} to the request.js file :link:
• We have deployed the Alexa Skill Manifest to developer.amazon.com using the Jovo CLI: jovo build -p alexaSkill --deploy --target info
• When we run the node file, a notification does not come up on our dot.

Error log

{
    "version": "1.0",
    "session": {
        "new": false,
        "sessionId": "amzn1.echo-api.session.0000000-0000-0000-0000-00000000000",
        "application": {
            "applicationId": "amzn1.echo-sdk-ams.app.000000-d0ed-0000-ad00-000000d00ebe"
        },
        "attributes": {},
        "user": {
            "userId": "amzn1.account.AM3B00000000000000000000000"
        }
    },
    "context": {
        "System": {
            "application": {
                "applicationId": "amzn1.echo-sdk-ams.app.000000-d0ed-0000-ad00-000000d00ebe"
            },
            "user": {
                "userId": "amzn1.account.AM3B00000000000000000000000"
            },
            "device": {
                "deviceId": "amzn1.ask.device.XXXXXA6LX6BOBJF6XNWQM2ZO4NVVGZRFFEL6PMXKWLOHI36IY3B4XCSZKZPR42RAWCBSQEDNGS746OCC2PKR5KDIVAUY6F2DX5GV2SQAXPD7GMKQRWLG4LFKXFPVLVTXHFGLCQKHB7ZNBKLHQU4SJG6NNGA",
                "supportedInterfaces": {
                    "AudioPlayer": {}
                }
            },
            "apiEndpoint": "https://api.amazonalexa.com"
        },
        "AudioPlayer": {
            "offsetInMilliseconds": 0,
            "playerActivity": "IDLE"
        }
    },
    "request": {
        "type": "IntentRequest",
        "requestId": "amzn1.echo-api.request.0000000-0000-0000-0000-00000000000",
        "timestamp": "2015-05-13T12:34:56Z",
        "dialogState": "COMPLETED",
        "locale": "en-US",
        "intent": {
            "name": "LaundryAlertIntent",
            "confirmationStatus": "NONE",
            "slots": {}
        }
    }
}
{
    "version": "1.0",
    "response": {
        "shouldEndSession": true
    },
    "sessionAttributes": {}
}

Your Environment

• Jovo CLI version used: 2.0.15
• Operating System: Ubuntu Linux 18

[KaanKC]

Does the dev account the dot is connected to have provided the necessary permissions in the Alexa app?

You can find it under Skills > Dev Skills > {Your Skill} > Settings

[Voice-First-AI]

Yes we were able to fix this by changing the API request from EU(in demo) to US

[jankoenig]

Oh, thanks! We need to update this in the docs so people know where to look. cc @KaanKC