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jparyani / roundcubemail

The Roundcube Webmail suite
http://roundcube.net
GNU General Public License v3.0
5 stars 1 forks source link

Page isn't redirecting properly #9

Open ndarilek opened 7 years ago

ndarilek commented 7 years ago

Seeing Firefox's standard "The page isn't redirecting properly" error message on multiple grains, both old and new, on two different Sandstorm servers. Nothing is in the grain logs. Unfortunately, none of my Roundcube grains work anymore.

jparyani commented 7 years ago

What version of Firefox/OS are you using?

ndarilek commented 7 years ago

Fedora 24, Firefox 50.0.

jparyani commented 7 years ago

I'm unable to reproduce this on Firefox v50.1.0 on OSX.

I was just trying a brand new grain. Did you do anything special to trigger this? Can you try it in an incognito window to see if it reproduces there?

ndarilek commented 7 years ago

Yeah, looks like a private tab fixes this, along with another related issue I had with Sandpass. Thanks for the recommendation.

Interestingly enough, the behaviors for which switching to a private tab helped are on three different Sandstorm servers, one of which was a new install as of a couple weeks ago, and another of which was Oasis. I guess I can figure out how to clear all of Firefox's information and storage for these specific sites, but I'm wondering if there's anything I might provide to debug the root cause before I wipe everything?

jparyani commented 7 years ago

My guess is that it's cookie related. We've had some people report very similar issues happening due to cookies with TinyTinyRSS. If you could look at what cookies are set on sandstorm.io/oasis.sandstorm.io, that would be very helpful. Sandstorm itself doesn't use cookies so they should all be only set by apps.

You can email support at sandstorm.io if you're not comfortable sharing it publicly.

ndarilek commented 7 years ago

OK, I've confirmed that deleting my cookies seems to resolve this by deleting them on one of the failing instances. Now everything works again. :)

Oasis is still in failure mode, though. Any recommendations on how to export cookies from Firefox? I have an Export Cookies addon, but it seems to dump all of my cookies to a Netscape-style cookies.txt. I can edit them down, but the long alphanumeric hostnames are hell to listen to with my screen reader in order to find the applicable ones, and there doesn't appear to be a way to export cookies from Firefox's cookie list in Preferences.

jparyani commented 7 years ago

Hmm sorry, I don't actually know the best way to do this. I typically use Chrome, and just manually look them up through the dev tools inspector.