triage all "new" bugs, get them to "pending" or "open" or "duplicate" state.
to get to "duplicate", error needs to describe exact symptoms of another issue.
to get to "open" state, the reproducible error should be demonstrable on jsfiddle or jsbin. If one is not provided, we attempt to recreate the error with the information provided.
to get to "pending" state, the error clearly needs more information to be demonstrable, and we are unable to repro given the provided info.