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SpotDesk
Open source e-mail based Helpdesk software.
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Allow ticket merging
#34
Open
jschreuder
opened
7 years ago
jschreuder
commented
7 years ago
Allow merging of one-topic into another.
[ ] Merge updates & original ticket as ticket-updates to new ticket
[ ] Undecided: mark merged-in replies as coming from another ticket?
[ ] Add email from merged-in ticket as ticket-subscriber and merge ticket-subscribers
Allow merging of one-topic into another.