jstedfast
commented
1 year ago I'll need protocol logs, but it looks like an SMTP server issue (that's where the error string comes from).
Closed aproko234 closed 1 year ago
jstedfast
commented
1 year ago I'll need protocol logs, but it looks like an SMTP server issue (that's where the error string comes from).
Describe the bug A clear and concise description of what the bug is. On certain Android Phones (it could be version 9, 10, 11, 12 or 13), my app is unable to send out email using the Mailkit Library. I recently discovered that this exception is thrown "MailKit.Net.Smtp.SmtpCommandException: 'Local Error, closing transmission channel'" when execution gets to client.Connect("mail.2kks.com.ng", 587, SecureSocketOptions.StartTls).
The stack trace included is for the Infinix X6816 Android Phone (Version 11) meanwhile, our app is sending out messages using MailKit Library for the Infinix X6819 Android Phone (Version 13).
Platform (please complete the following information):
Exception If you got an exception, please include the exception Message "MailKit.Net.Smtp.SmtpCommandException: 'Local Error, closing transmission channel'" and StackTrace. Start debugging Android application ... Forwarding debugger port 8848 Detecting existing process
Thread finished: #7
The thread 0x7 has exited with code 0 (0x0).
Step request failed: This request is not supported by the protocol version implemented by the debuggee.
Thread finished: #14
The thread 0xe has exited with code 0 (0x0).
[libc] Requested dump for tid 9162 (.MyAppOptimizer)
[.MyAppOptimize] NativeAlloc concurrent copying GC freed 612(64KB) AllocSpace objects, 0(0B) LOS objects, 61% free, 7532KB/19MB, paused 512us total 144.524ms
Thread finished: #10
The thread 0xa has exited with code 0 (0x0).
Thread finished: #3
The thread 0x3 has exited with code 0 (0x0).
Thread finished: #12
The thread 0xc has exited with code 0 (0x0).
[.MyAppOptimize] NativeAlloc concurrent copying GC freed 1538(68KB) AllocSpace objects, 0(0B) LOS objects, 61% free, 7543KB/19MB, paused 132us total 100.160ms
Thread finished: #5
The thread 0x5 has exited with code 0 (0x0).
Thread finished: #9
The thread 0x9 has exited with code 0 (0x0).
Thread finished: #13
The thread 0xd has exited with code 0 (0x0).
Thread finished: #4
The thread 0x4 has exited with code 0 (0x0).
Thread finished: #8
The thread 0x8 has exited with code 0 (0x0).
To Reproduce Steps to reproduce the behavior:
My App (Attached) when installed and the following permissions applied [Device Admin, Location, Call Logs, Microphone and Phone], can send out emails about a phone's current location anytime the phone receives a call or makes a call to a specific email address. We have installed this app on over 100 android phones and it is working very well on over 80% of the phones on which it was installed, but a few of the phones as indicated above above have this issue.
Expected behavior A clear and concise description of what you expected to happen.
Once our app is installed, properly signed-on and all relevant permissions that it needs are granted, it can send out an email about the phone's current location to a specific email address, anytime the phone makes or receives a call.
Code Snippets If applicable, add code snippets to help explain your problem.
Protocol Logs Please include a protocol log (scrubbed of any authentication data), especially if you got an exception such as
Syntax error in XYZ. Unexpected token: ....To get a protocol log, follow one of the following code snippets:
Note: if the protocol log contains sensitive information, feel free to email it to me at jestedfa@microsoft.com instead of including it in the GitHub issue.
Additional context Add any other context about the problem here.
https://1drv.ms/u/s!AoqWC9z3RYrSges--hTsYsmkT8IFNg?e=fINQnn