Database Server is not available

[masterheese]

Hey Dude,

hope you can help me out, maybe i´m just to stupid .

When i´m starting my Database OTRS is saying database server is not avaible

Output is:

sh-4.2$ sudo docker-compose -f docker-compose.yml up Creating dockerotrs_mariadb_1 Creating dockerotrs_otrs_1 Attaching to dockerotrs_mariadb_1, dockerotrs_otrs_1 mariadb_1 | 180319 13:57:07 mysqld_safe Logging to '/var/log/mariadb/mariadb.log'. mariadb_1 | 180319 13:57:07 mysqld_safe Starting mysqld daemon with databases from /var/lib/mysql otrs_1 | [INFO] Database server is not available. Waiting 2 seconds... otrs_1 | [INFO] Database server is not available. Waiting 2 seconds...

I Will attach you my docker-compose.yml file, hope you can help me docker-compose.txt

Permissions on the Volumes are set

Best Regards

Masterheese

[masterheese]

otrs_1 | [INFO] Database server is not available. Waiting 2 seconds... otrs_1 | + '[' '!' '' ']' otrs_1 | + print_info 'Database server is not available. Waiting 2 seconds...' otrs_1 | + echo -e '\e[46m[INFO]\e[0m Database server is not available. Waiting 2 seconds...' otrs_1 | + sleep 2

[masterheese]

As far as i can see, this is because he tries to ping the Hostname but when i look in the Container he doesn´t change the Hostname and he recieves the Container ID as Hostname.

[masterheese]

Wrong track, the DB Password was not passthrough , through the Variable.

Fixed it

[houstek]

Hi, I have the same problem and the documentation is not very clear on this subject. What exactly did you do?

[juanluisbaptiste]

The documentation is clear, review if the database volume owner is correct (27) before starting the service.

[houstek]

I know that you spent a lot of time to give this image and the documentation, and I thank you for it, but of my point of view it is indistinct on certain points. I opened an issue concerning the problem which I meet https://github.com/juanluisbaptiste/docker-otrs/issues/28