julian-alarcon / prospect-mail

Prospect is an Outlook mail desktop client powered by Electron
MIT License
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[Bug]: OwaUserHasNoMailboxAndNoLicenseAssignedException #315

Open erichlf opened 1 year ago

erichlf commented 1 year ago

Describe the bug When signing in using 2FA I get the following:

UTC Date: 2023-11-20T07:24:31.712Z
Client Id: EC698FA855AD45248B3397D4606CB7D9
Session Id: cee27491-9843-4f81-9541-bcb7059bf70c
Client Version: 20231110003.11
BootResult: configuration
Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined
err: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException
esrc: StartupData
et: ServerError
estack: Error: 500
    at Object.s [as createStatusErrorMessage] (https://res.cdn.office.net/owamail/hashed-v1/scripts/owa.mailindex.8b0d6632.js:2:80223)
    at https://res.cdn.office.net/owamail/hashed-v1/scripts/owa.mailindex.8b0d6632.js:2:93379
st: 500
ehk: X-OWA-Error
efe: AM6P193CA0094, FRYP281CA0007
ebe: AS8PR09MB5256
emsg: UserHasNoMailboxAndNoLicenseAssignedError

I've have seen bug reports like this before and the suggestion has always been to use a different version. These suggestions have not helped me.

To Reproduce Steps to reproduce the behavior:

  1. After installing open prospect-mail for the first time.
  2. Use my university email at sign-in, which redirects me to the university sign-in page
  3. Sign in as per usual
  4. I get a notification to verify sign in on my phone
  5. Verify sign in on my phone
  6. Receive error

Expected behavior I expect that step 6 above has me signed in on prospect-mail.

Desktop (please complete the following information):

Additional context I have tried may builds and haven't successfully signed in once.

Logs 000003.log