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julienanquetil / M2SendinBlue

Customer Sync From Magento2 to SendinBlue
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Error when access the admin panel. #1

Open Rajnikantk opened 6 years ago

Rajnikantk commented 6 years ago

Hi,

I have installed this extension in Magento 2.2 but after installation when I tried to access the admin panel it gives me below error message. Please help.

1 exception(s): Exception #0 (Exception): Unable to retrieve Sendinblue Contact List

Exception #0 (Exception): Unable to retrieve Sendinblue Contact List

0 /home/finnline/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Field.php(458): JulienAnquetil\M2SendinBlue\Model\Config\Source\Listes->toOptionArray(false)

1 /home/finnline/public_html/vendor/magento/module-config/Model/Config/Structure/Element/Field.php(376): Magento\Config\Model\Config\Structure\Element\Field->_getOptionsFromSourceModel(Object(JulienAnquetil\M2SendinBlue\Model\Config\Source\Listes))

2 /home/finnline/public_html/generated/code/Magento/Config/Model/Config/Structure/Element/Field/Interceptor.php(323): Magento\Config\Model\Config\Structure\Element\Field->getOptions()

3 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(403): Magento\Config\Model\Config\Structure\Element\Field\Interceptor->getOptions()

4 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(324): Magento\Config\Block\System\Config\Form->_initElement(Object(Magento\Config\Model\Config\Structure\Element\Field\Interceptor), Object(Magento\Framework\Data\Form\Element\Fieldset), 'config/general/...', '', '')

5 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(264): Magento\Config\Block\System\Config\Form->initFields(Object(Magento\Framework\Data\Form\Element\Fieldset), Object(Magento\Config\Model\Config\Structure\Element\Group), Object(Magento\Config\Model\Config\Structure\Element\Section))

6 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(210): Magento\Config\Block\System\Config\Form->_initGroup(Object(Magento\Config\Model\Config\Structure\Element\Group), Object(Magento\Config\Model\Config\Structure\Element\Section), Object(Magento\Framework\Data\Form))

7 /home/finnline/public_html/vendor/magento/module-config/Block/System/Config/Form.php(549): Magento\Config\Block\System\Config\Form->initForm()

8 /home/finnline/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(666): Magento\Config\Block\System\Config\Form->_beforeToHtml()

9 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(558): Magento\Framework\View\Element\AbstractBlock->toHtml()

10 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(534): Magento\Framework\View\Layout->_renderBlock('system\config\f...')

11 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('system\config\f...')

12 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('system\config\f...')

13 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('system\config\f...', true)

14 /home/finnline/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(507): Magento\Framework\View\Layout\Interceptor->renderElement('system\config\f...', true)

15 /home/finnline/public_html/vendor/magento/module-config/view/adminhtml/templates/system/config/edit.phtml(22): Magento\Framework\View\Element\AbstractBlock->getChildHtml('form')

16 /home/finnline/public_html/vendor/magento/framework/View/TemplateEngine/Php.php(59): include('/home/finnline/...')

17 /home/finnline/public_html/vendor/magento/framework/View/Element/Template.php(270): Magento\Framework\View\TemplateEngine\Php->render(Object(Magento\Config\Block\System\Config\Edit), '/home/finnline/...', Array)

18 /home/finnline/public_html/vendor/magento/framework/View/Element/Template.php(300): Magento\Framework\View\Element\Template->fetchView('/home/finnline/...')

19 /home/finnline/public_html/vendor/magento/module-backend/Block/Template.php(124): Magento\Framework\View\Element\Template->_toHtml()

20 /home/finnline/public_html/vendor/magento/framework/View/Element/AbstractBlock.php(667): Magento\Backend\Block\Template->_toHtml()

21 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(558): Magento\Framework\View\Element\AbstractBlock->toHtml()

22 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(534): Magento\Framework\View\Layout->_renderBlock('system.config.e...')

23 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('system.config.e...')

24 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('system.config.e...')

25 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('system.config.e...', true)

26 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('system.config.e...')

27 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('content')

28 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('content')

29 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('content')

30 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('content', true)

31 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('content')

32 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('admin.scope.col...')

33 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('admin.scope.col...')

34 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('admin.scope.col...')

35 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('admin.scope.col...', true)

36 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('admin.scope.col...')

37 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('main.col')

38 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('main.col')

39 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('main.col')

40 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('main.col', true)

41 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout\Interceptor->renderElement('main.col')

42 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(536): Magento\Framework\View\Layout->_renderContainer('page.main.conta...')

43 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(206): Magento\Framework\View\Layout->renderNonCachedElement('page.main.conta...')

44 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(489): Magento\Framework\View\Layout\Interceptor->renderNonCachedElement('page.main.conta...')

45 /home/finnline/public_html/generated/code/Magento/Framework/View/Layout/Interceptor.php(193): Magento\Framework\View\Layout->renderElement('page.main.conta...', true)

46 /home/finnline/public_html/vendor/magento/framework/View/Layout.php(585): Magento\Framework\View\Layout

julienanquetil commented 6 years ago

Hi,

Di you enter you api V2 key in the admin ? Thanks

Rajnikantk commented 6 years ago

To enter api V2 key, I need to login into the admin but after installing extension, I am not able to access the admin.

julienanquetil commented 6 years ago

Strange issue cause the error you got "Unable to retrieve Sendinblue Contact List" can appear if api key is entered and can't reach the sendinblue api. Do you try to clear cache / deploy code (and before remove the generated one) ? Do you have any entry in your db in core_config_data with path "config/general/api_key" ?

Thanks