tools cloudinary page is blank

junaidbhura / auto-cloudinary

Super simple Cloudinary auto-upload implementation for WordPress.

https://wordpress.org/plugins/auto-cloudinary/

MIT License

40 stars 9 forks source link

tools cloudinary page is blank #4

Closed lewisl closed 6 years ago

lewisl commented 6 years ago

In the wordpress console, the tools cloudinary page is a big white blank square. There are no fields to fill in for cloud name, etc. So, you plugin is a no-op as a result.

The official cloudinary plugin wouldn't even activate with a parse error over a claimed spurious open [. I couldn't find it (looked like all braces were matching) so deleted the plugin and replaced with yours.

So far, cloudinary is dead to me. They don't answer support requests with any speed except the automated acknowledgement email.

junaidbhura commented 6 years ago

Hey @lewisl based on everything you've mentioned, it sounds like there could be a problem with your WordPress installation. I'd recommend auditing your code, and looking into your logs to see what errors you're getting. You can try installing the official Cloudinary plugin and this one on a fresh WordPress install, and I'm sure you'll see that they both work.

I can't really help out with any Github issues without any details like an error or a screenshot of an error message. So I'm just closing this issue for the time being. You can feel free to comment here if you'd like.

AndSheCodes2 commented 6 years ago

Experiencing the same thing not sure what gives

junaidbhura commented 6 years ago

Hey @AndSheCodes2 Do you have access to your PHP error logs?

It would be useful to see some PHP errors. Is this the first time you have installed this plugin? Do you also have the other Cloudinary plugin installed?

AndSheCodes2 commented 6 years ago

Not sure what happen but I reinstalled my server upgrading to php7. I was previously on 5 maybe that has something to do with it.

junaidbhura commented 6 years ago

Ah okay, great. Yes, this plugin requires at least PHP 5.6, as mentioned on the plugin's description: