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(Bug: Polaris) Kasm dual monitor glitch #262

Open lordtangent opened 2 weeks ago

lordtangent commented 2 weeks ago

Dupe Check

Serivce this pertains to.

Polaris

URL in Hubble.

https://sqm.junovfx.com/viewer/terry/

Browser

Chrome Based

Describe the bug

So far this has only bitten me when trying to run dual displays. It's a problem with the second display. In some cases Kasm seems to have created a third monitor to connect to but the second monitor, which is the one that dropped, reports being 0x0 pixels.

The second time it happened to me the glitchiness was contagious and glitched out the primary display also, so bad I couldn't navigate the desktop to save the project I was working on in Blender.

To reproduce

I'm not entirely sure how to recreate it but I had it happen a couple of times. If I recall correctly I was running Blender both times. After a period of working with a dual monitor setup the second monitor will drop out. If you reload the browser window running the second monitor it will offer to reconnect. It reconnects but is glitched out.

Expected behavior

At least that I can reconnect and have a non-glitchy display to save progress. Then I could restart if needed.

Screenshots

Second display drops Screenshot_2024-09-04_203619

Trying to reconnect to second display Screenshot_2024-09-04_203700

Regression

No, this bug or issue has existed throughout my experience using Orion

Recent working Orion date

No response

Does this block you from using Orion daily?

Yes, this issue prevents me from using Orion daily.

aldmbmtl commented 2 weeks ago

Super weird! Can you save the scene you are using and then post a link to it here for blender? Then we can see if we can recreate it.

Thanks for the bug!

aldmbmtl commented 2 weeks ago

@ddesmond I think this is something that I can fix with the Hubble connection string forcing a reconnect using the query strings if it detects a drop out. It looks like monitor 2 is dropped and when the page is refreshed, the workstation thinks it's a new monitor and the old one dies. We will need to figure that one out.

ddesmond commented 2 weeks ago

after some thoughts i saw this hapening but i am not sure from where the reconnect come, i dont see much in polaris console. we need to sort this out