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jurialmunkey / plugin.video.themoviedb.helper

GNU General Public License v3.0
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[Bug] TV show exists in TMDb, but can't be found in Helper #62

Closed tjamieg closed 4 years ago

tjamieg commented 4 years ago

There's one stubborn TV show (and its episodes) that never populates in my widgets, although it does exist in TMDb.

Homescreen Widget TV Show

Don't get me wrong I can live without it, but it sounds like a bug all the same, and if this ones not showing properly for me then other people might have the same problem with others.

The show is called "Hanger 1: UFO Files" (TMDb ID: 64900). At first I thought the colon in the title might have caused some issue, but then I noticed others with colons in their titles that populated just fine.

Here's the debug log from whenever it's next episode is called:

2020-01-27 02:17:38.821 T:15316   DEBUG: [plugin.video.themoviedb.helper]
                                            In-Progress -- Searching Next Episode For:
                                            (u'hangar-1-the-ufo-files', None, u'Hangar 1: The UFO Files')
2020-01-27 02:17:39.849 T:15316   DEBUG: [plugin.video.themoviedb.helper]
                                            In-Progress -- Found Next Episode:
                                            {u'season': 2, u'ids': {u'tvdb': 5250696, u'tmdb': None, u'imdb': u'tt4535112', u'tvrage': None, u'trakt': 1898906}, u'number': 12, u'title': u'UFO Superpowers'}
2020-01-27 02:17:39.850 T:15316   DEBUG: [plugin.video.themoviedb.helper]
                                            In-Progress -- Got Next Episode Details:
                                            {'tmdb_id': None}
jurialmunkey commented 4 years ago

What list is this?

Looks like Trakt is not returning a TMDb ID which is why the lookup is failing. EDIT: Yep, Trakt is missing TMDb ID for this show. Not quite sure how to update missing info in Trakt.

ghost commented 4 years ago

Ticket submitted with Trakt to add TMDb ID and remove duplicate show listing. Should be fixed within 24hrs.

Edit: Reworded

jurialmunkey commented 4 years ago

Ticket submitted with Trakt to add TMDb ID and remove duplicate show listing. Should be fixed within 24hrs.

Edit: Reworded

Thanks! 😁

tjamieg commented 4 years ago

EDIT: Yep, Trakt is missing TMDb ID for this show. Not quite sure how to update missing info in Trakt.

@jurialmunkey Sorry, I did try checking for ID's myself before posting the issue here - I saw that the show actually did have TMDb and Trakt ID's but didn't realise the TMDb ID had to be pulled from Trakt.

Ticket submitted with Trakt to add TMDb ID and remove duplicate show listing. Should be fixed within 24hrs.

@ZefXyde Thank you!

ghost commented 4 years ago

@jurialmunkey @tjamieg You're welcome. Ironically, I had literally just done this for 2 other shows prior to this one. 🤣