Alert product owner on 500_service_error

[martyychang]

Darn - that slash command didn't work (error message: 500_service_error). Manage the command at /clock.

As a product owner, I want to make sure I am proactively notified (or at least be able to run daily reports) of any HTTP 500 errors encountered by users who are using the product, so I can promptly resolve bugs and manage customer satisfaction.

[martyychang]

Let's start with an email alert. If an email alert works, I feel confident that a report can be built off the data that caused the email alert to be sent.

[martyychang]

Sadly doesn't look like an exception can be consistently serialized by default to be stored in a long text field. The code below causes error, "System.JSONException: Apex Type unsupported in JSON: System.MathException"

try {
    Integer div0 = 1 / 0;
}
catch (System.Exception caught) {
    System.debug(JSON.serialize(caught));
}

[martyychang]

Actually, to keep things simple I just created a Slash Command Unknown Errors This Week report and subscribed to it. No need to create any additional workflow rules or email alerts to meet the need of this story.

[martyychang]

Resolved by #35

[martyychang]

I think this works well enough that I'm not going to bother with #33 or #34 for the first release. The user is directed to /clock help, after which they can pull up the appropriate documentation.