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jvmahon / Homebridge-HomeSeer4

Homebridge Plugin for HomeSeer 3 and 4
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Device Field Descriptions in UI not showing #166

Closed scoutbeer closed 2 years ago

scoutbeer commented 2 years ago

Platform: Hoobs on Rasp Pi

Plugin Version: hoobs@hoobs:~ $ npm -g list --depth=0 /usr/lib └── npm@6.14.15

Node Version: hoobs@hoobs:~ $ node -v v14.18.3

Hi James, I have the plugin working with my first device after many attempts of guessing what I needed to enter where in the UI field as the descriptors are not showing. (See screenshots). I'm wondering how I can get the field descriptions to properly show up in the UI. I've tried doing Hub Settings -> Cache -> Clear Cache and uninstalling and reinstalling the plugin but neither has resolved the issue.

Thank you!

HomeseerPluginUI-01 HomeseerPluginUI-02

jvmahon commented 2 years ago

That screenshot is very odd - never heard of that happening to anybody before.

What browser are you using to access the UI?

If not Chrome, try the latest version of Chrome which is what I use and the UI works fine.

scoutbeer commented 2 years ago

Chrome (on a Mac) Version 97.0.4692.71

scoutbeer commented 2 years ago

I just tried from a Windows machine as well using Chrome Version 97.0.4692.71. The issue persists.

jvmahon commented 2 years ago

Sorry, but I have no idea. It certainly seems like its a browser rendering issue. I can only suggest you try a different browser.

scoutbeer commented 2 years ago

It is bizarre. I just tried it across Safari and Firefox as well. Same result. Any chance you can share some screenshots of what it should look like?

jvmahon commented 2 years ago

For each of the categories under "Simple Device", there should be a list of boxes where you can insert the "reference ID" of the device.

image

jvmahon commented 2 years ago

I don't know if it matters, but I'm using . . .

Node v16.3.1 (but 14.8 should work) homebridge-config-ui-x v4.41.5 homebridge-homeseer4 v1.0.24 homebridge 1.3.9 (HAP v0.9.8)

scoutbeer commented 2 years ago

Maybe this is a Hoobs issue. I'll open a ticket with them as well and in the mean time I'll spin up a Homebridge VM and see if i can get it working there.

jvmahon commented 2 years ago

As a suggestion - If you have a windows machine, I'd say the simplest way is to install node and homebridge there - that's what I'm using and it clearly works. You should then be able to create your configuration of devices in Windows, get it all working, then I think you can do a backup of Homebridge using the "Backup / Restore" function from the Homebridge "3 dots" menu and restore to Hoobs when you get the Hoobs issue figured out.

image

jvmahon commented 2 years ago

I'll close this out for now. Re-open if Hoobs can't help you fix.

scoutbeer commented 2 years ago

Hi @jvmahon. The ticket I opened with Hoobs finally got a reply. See here: https://github.com/hoobs-org/HOOBS/issues/1777#issuecomment-1016886282

jvmahon commented 2 years ago

Great. Sounds like its a HOOBS / Config-UI-X fix then. Good luck. Hope you enjoy the plugin once you get this fix lined up. I think you'll find it really useful!