Story:
As a support manager, I want a user-friendly interface with clear visualizations of model performance and ticket trends, so I can monitor and optimize our support process.
Acceptance Criteria:
Dashboard visualizations showing real-time metrics like ticket volume by category, model accuracy, and confidence scores.
Customizable views that allow managers to filter data by category, time period, or confidence level.
Improvements:
Integrate Altair or Plotly to enhance data visualizations in the Streamlit app.
Add an option for exporting performance reports in CSV or PDF formats for further analysis.
Story: As a support manager, I want a user-friendly interface with clear visualizations of model performance and ticket trends, so I can monitor and optimize our support process.
Acceptance Criteria:
Improvements: