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k4j8 / outlook-move-to-thread

Microsoft Outlook VBA to move emails to the same folder as the rest of the email thread
MIT License
32 stars 7 forks source link

Reply with Different Appended Prefix not in Conversation #5

Closed ShelbyCarter01 closed 4 years ago

ShelbyCarter01 commented 4 years ago

Sometimes when people respond depending on how they respond, the title that the email is filtered on will change. The current version of the macro doesn't find these variants.

For instance:

Rely will add "RE:" Forward will add "FW:"

Some companies will other stuff:

[EXTERNAL] [Conversation]:="[EXTERNAL] RE: ..." [Conversation]:="RE: [EXTERNAL] RE: ..." [Conversation]:="FW: RE: [EXTERNAL] RE: ..."

[EXT] [Conversation]:="[EXT] RE: ..." [Conversation]:="RE: [EXT] RE: ..." [Conversation]:="FW: RE: [EXT] RE: ..."

Then people reply and the Prefix grows. Is there anyway to drop off the Prefix to find the folder of the conversation so that the macro works?

k4j8 commented 4 years ago

I've encountered this issue before and the recurring prefixes drive me nuts. However, my Outlook will correctly match the new email with the rest of the conversation. Do you have conversation view enabled? If so, is it matching the new email with the rest of the conversation/thread?

The macro works by checking the parent folder of each of the messages in the conversation, not by looking at the subject. Compared to matching by the subject line, this method is faster, simpler, and will correctly match emails that may have the same subject but be completely unrelated

ShelbyCarter01 commented 4 years ago

Hello Kyle,

Yes, conversation view is enabled in my Inbox.

For some reason, for these emails, it doesn't show the conversation in conversation view. I have right click and select the find similar emails and select conversation. This will link the conversations together based on subject line. Not sure why these emails are treated differently.

I agree your algorithm is definitely more simple and faster. Maybe their security or certificate protocol is messing with the parent folder.

Any thoughts or clues?

Shelby

Sent from my Verizon, Samsung Galaxy smartphone Get Outlook for Androidhttps://aka.ms/ghei36

From: Kyle Johnston notifications@github.com Sent: Thursday, December 26, 2019 2:18:26 PM To: KyleWJohnston/outlook-move-to-thread outlook-move-to-thread@noreply.github.com Cc: Shelby Carter scarter@logixsales.com; Author author@noreply.github.com Subject: Re: [KyleWJohnston/outlook-move-to-thread] Reply with Different Appended Prefix not in Conversation (#5)

I've encountered this issue before and the recurring prefixes drive me nuts. However, my Outlook will correctly match the new email with the rest of the conversation. Do you have conversation viewhttps://support.office.com/en-us/article/view-email-messages-by-conversation-0eeec76c-f59b-4834-98e6-05cfdfa9fb07 enabled? If so, is it matching the new email with the rest of the conversation/thread?

The macro works by checking the parent folder of each of the messages in the conversation, not by looking at the subject. Compared to matching by the subject line, this method is faster, simpler, and will correctly match emails that may have the same subject but be completely unrelated

— You are receiving this because you authored the thread. Reply to this email directly, view it on GitHubhttps://github.com/KyleWJohnston/outlook-move-to-thread/issues/5?email_source=notifications&email_token=AOEEAI6U3E2J22SKMQVYTBDQ2UGRFA5CNFSM4J7NGY2KYY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOEHWDCIY#issuecomment-569127203, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AOEEAIZMVBKXXTG65Q2CXUDQ2UGRFANCNFSM4J7NGY2A.

k4j8 commented 4 years ago

I recently got on an external email chain that now has a subject of "[EXT] Re: Re: Re: Re: Re: RE: Re: RE: Re: [original subject here]" and is broken into several conversations. I tried using Find Related -> Messages in this Conversation and found additional emails in the conversation but not all. However, it works by just searching the subject name.

While this project can move emails to their existing conversation, if Outlook breaks the conversation due to a subject change, then it's Outlook's bug and out of this project's scope. Sorry I can't be of more help. The only online resource I found was this unanswered Stack Overflow post: outlook subject breaks conversation topic thread.