kael-shipman / Manifesto-for-an-Open-Future

This is a little project I've been working on that attempts to propose a clear vision for the open future, such that as we develop software, business and nonprofit projects in various parts of the world, we might all have the same ideal end-point in mind....
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Address how the non-engineering elements of projects will get funded in the Open Future #2

Open kael-shipman opened 8 years ago

kael-shipman commented 8 years ago

Need to address marketing, branding, customer service, planning, vision, community organization, etc.

Marketing may be taken over by the OpenIdeas.org concept (the Great Hierarchy of Ideas, i.e., AlternativeTo.net)

Branding in the classic sense gets tricky because we decouple projects (what were traditionally brands) from their products. However, brands still represent the people behind the products, and brands will surely become a way of signalling interface expectations.

Customer service is easy: There will be a lot of money to be made in quality customer service, and certain pieces of infrastructure like StackOverflow will provide the platform for a latent-supply service model (i.e., a highly democratic, highly efficient model for rendering services).

Planning, vision and community organization are related to the concept of Centralized Decentralization. I would hope that we will recognize the need for such things, though we need to dig deeper into what the actual system pressures would be at that point.