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kaikramer / keystore-explorer

KeyStore Explorer is a free GUI replacement for the Java command-line utilities keytool and jarsigner.
https://keystore-explorer.org/
GNU General Public License v3.0
1.7k stars 275 forks source link

nothing happens after launching #224

Closed UnbendableStraw closed 3 years ago

UnbendableStraw commented 4 years ago

Describe the bug After installing for the first time, trying to launch the explorer results in nothing apparent. I dont see a process or application running

To Reproduce Steps to reproduce the behavior:

  1. Install
  2. Launch

Expected behavior Correctly launch

Screenshots NA

Environment

kaikramer commented 4 years ago

Have you tried the recommended AdoptOpenJDK?

UnbendableStraw commented 4 years ago

Not until now, I uinstalled amazon corretto and installed OpenJDK8 per the screenshot here and I'm getting the same results

Screen Shot 2020-06-25 at 10 05 58 AM

Granted known working .jars I was able to run before are no longer running after installing AdoptOpenJDK, so I'll try to sort that out first unless you have any good ideas

Thanks

kaikramer commented 4 years ago

I have never seen or heard of such a problem. The launcher (.exe) should always at least show an error message.

Some ideas:

tsluyter commented 3 years ago

After this long silence by the original author, may I suggest closing this issue?

SilviaCebrian commented 3 years ago

I have never seen or heard of such a problem. The launcher (.exe) should always at least show an error message.

Some ideas:

  • Maybe some overly zealous virus protection software keeps KSE from starting?
  • Is KSE maybe installed on a network drive? If so try to install it on a local drive.
  • You could start KSE from the command line with "java -jar kse.jar". If this doesn't work, the launcher is not the problem.

I have the same problem with the .exe, and if I use the "java -jar kse.jar" command the program opens. what is going on?

kaikramer commented 3 years ago

@SilviaCebrian How should anyone be able to tell you what is going on on your PC without knowing what is different from all the other machines where this problem does not occur. You didn't provide any information about your setup. I can ask some questions that might lead you to whatever is keeping KSE from starting, but as long as I cannot access your PC there is nothing else I can do about it.

So:

UnbendableStraw didn't tell much about his setup either, but maybe we are able to find the similarities.

DrNicT61 commented 3 years ago

(OP here, don't have access to that account at the moment so Im replying from here)

I'm trying again on the same system now. Keystore Explorer.exe does run fine now...but I'm unsure what steps exactly led to this state.

I have changed versions of java, currently using Oracle Java 8. The Keystore Explorer is still the original 5.4.3 install.

Curious, I tried uninstalling Oracle Java 8 and installed AdoptOpenJDK 8 again....and Keystore Explorer still launches fine.

I then uninstalled AdoptOpenJDK and installed Amazon Corretto 8 (what I originally started off with in the bug.) and Keystore Explorer still launches.

Aside from some windows updates, and java installs, this system hasn't changed.

When installing any version of Java, I leave the install location as default and verify the path / registry option is checked.

Nothing is being installed or ran on any network drives, all local hard disks, default locations.

Antivirus; I have Forticlient

As a software QA, I'm sad I've lost my repro. As a user, I'm excited to get to use this!

Apologies for not getting back sooner, I ended up using something else and forgot about this ;-;

kaikramer commented 3 years ago

@DrNicT61 Thanks for the feedback, that's quite interesting. So we can eliminate quite a few explanations. I don't have any experience with Forticlient, is it possible that Forticlient kept KSE from starting?

DrNicT61 commented 3 years ago

Our IT didn't think it was our antivirus blocking it, and to be frank I don't think my issue relates to others if they are able to run the .jar...when I was unable to run KSE I was also unable to run other .jar files, so I'm pretty well convinced I had a setup issue with java

kaikramer commented 3 years ago

Alright, I think I can close this issue. This does not seem like a problem that is specific to KSE.