Question about resetting password.

[s8ngyu]

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I'm not getting any email from authentik for resetting password. My name is Soongyu Kwon and KAIST email is master@kaist.ac.kr.

Thank you.

[Lee-Janggun]

We'll look into it ASAp.

[Junhajang-0562]

저도 똑같이 password reset이 안됩니다. jh0302@kaist.ac.kr 확인해주시면 감사하겠습니다

[D6-Byun]

저도 동일하게 password 리셋 시도 시 이메일을 받지 못하는 상태입니다. id: 20170323 email: bighc0107@kaist.ac.kr입니다. 확인 부탁드립니다!

[Dyuk31]

I am also not getting any email when trying to reset password. My email is dyuk._.k@kaist.ac.kr and ID 20230950. I could not do the attendance check, is it excused this week? Thank you in advance.

[Lee-Janggun]

Can you all try again?

[Jaewookim08]

We have made some adjustments to fix the issue. Please try again and tell us if you still experience the same problem.

Also, you don't need to worry about the attendence checks not done for this week.

[s8ngyu]

@Lee-Janggun @Jaewookim08 Issue still remains.

[Jaewookim08]

@s8ngyu Could you tell us your student ID number?

[Junhajang-0562]

@Jaewookim08 아직도 비밀번호 리셋 이메일을 받지 못합니다. 장준하 / jh0302@kaist.ac.kr / 20190562 입니다.

[jeehoonkang]

Would you all please also check mails classified as spams?

[Junhajang-0562]

스팸메일함에도 받은 메일이 없습니다

[s8ngyu]

@Jaewookim08 It's 20230045.

[jeehoonkang]

If you registered for the course after Sep 1, I'll add you all in Saturday.

[D6-Byun]

Hello! Although there is still an issue with the password reset, I guess it's happening because my course registration date is after September 1 in my case. Thank you for checking, and I will try again after the date professor mentioned :)

[choi-wooyoung]

I sent email about same issue before, but I still can't receive email to reset password. I registered this class before Sep 1.

ID: 20190659 Email: wooyoung.choi@kaist.ac.kr

[Junhajang-0562]

I still have problem,,, ID : 20190562 Email : jh0302@kaist.ac.kr

[Jaewookim08]

We're looking into it..

[jeehoonkang]

Would you all please try again?

[Junhajang-0562]

I success to reset password and now be able to login gg, thank you

[choi-wooyoung]

It's still not working...

[s8ngyu]

It's been fixed for me. thanks.

[D6-Byun]

I successfully changed my password. Thanks!

[Jaewookim08]

I'll leave this thread open until everyone's able to login.

[jakobsteinke]

Hello! I also have the problem of not beeing able to reset my password. I don't have an @kaist.ac email address, my mail is jakob.m.steinke@gmail.com My student ID is 20246492 Thanks for helping

[jeehoonkang]

@JaggerST I believe by now you can have an @kaist.ac.kr address. Would you please create it and let me know the address? For security reasons, gg/cloud.kaist.ac.kr allows only @kaist.ac.kr addresses.

[jakobsteinke]

@jeehoonkang I have a @kaist.ac.kr address now and it works, thank you!

[Jaewookim08]

@choi-wooyoung is it still not working for you?

[choi-wooyoung]

@choi-wooyoung is it still not working for you?

yes... It still not working

[jeehoonkang]

@choi-wooyoung try with your email address uy0417@kaist.ac.kr

[choi-wooyoung]

@choi-wooyoung try with your email address uy0417@kaist.ac.kr

That's the email I was using before. My email is now wooyoung.choi@kaist.ac.kr and there is no way to access my old email. Is this still not possible with current email?

[jeehoonkang]

@choi-wooyoung try again with wooyoung.choi@kaist.ac.kr

[choi-wooyoung]

@choi-wooyoung try again with wooyoung.choi@kaist.ac.kr

It works. thank you!!